All the products on this website have real-life photos, detailed descriptions, materials, sizes, and more. Please feel confident in your purchase.
Color Difference Explanation：Due to the differences in the background, lighting, and the color reproduction of computer monitors, the color difference and color of the goods may vary, which is beyond our control and is not considered a quality issue. The goods are subject to actual items. Most of them are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider before making a decision to order.
About Shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Generally, if an order is placed and paid before 4 PM, the goods will be sent out that same day. (Excluding weekends.) If there is a stockout, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out.
Express Logistics: 03We default sendYesExpress delivery. If you need other express delivery, please contact the online customer service. If the express delivery does not arrive or if you need the goods urgently, please contact the customer service to change to other express delivery. For large consignments, please inform the customer service of the nearest logistics company address and the name of the consignment station so that you can pick up the goods in the shortest time and the nearest location. We solemnly declare that we cannot control the express delivery and logistics, please do not use the satisfaction of the service attitude and the time of arrival of the express delivery and logistics as the basis for our evaluation.
04 About Receiving: Please ensure that the person receives the goods personally upon delivery. If the goods are signed for by family members, friends, or the gatekeeper, it will be considered as the person's receipt. Please open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to accept the goods.
05 About After-sales Service:Please contact us within three days from the date of receipt if there are any quality problems. We will respond to your return or exchange request. We will not accept any requests after the three-day period. If there are no quality issues, we will not process any returns or exchanges. If the buyer is dissatisfied with the product due to subjective factors such as personal preference, significant differences from the images, not meeting expectations, or not being as good as expected, the product is not allowed to be returned or exchanged. However, if there are objective quality issues such as rust or peeling, we will provide a refund or exchange.
06 About Evaluation: Your sincere evaluation is our relentless motivation for progress. If you are satisfied with the goods and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction in the first place and restore your pleasant mood.