1. Please communicate with after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form to ensure that your return can be handled in a timely manner.
2. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not provide exchanges or returns.
3. For the situation where non-company-sold goods are sent to our company, we reserve the right not to process all returns and exchanges for this time, and the freight costs will be borne by the customer. The goods will be directly returned to the customer.
4. The following conditions do not allow returns: A. If the product packaging is damaged or incomplete, or the product accessories or related materials are incomplete; B. If the product is repaired or modified without authorization; C. If the product is not used or stored in the normal way; D. Color and color are not exchangeable, and the product beyond the post-sale service period is not refundable. E. Seasonal products that have expired are not refundable (e.g., fans in summer and warm patches in winter).
5. After-sales service is the most basic service of our company. We are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the company's above regulations to avoid affecting your after-sales service. 7. The processing of products with damage and quality problems, such as weight not reaching five kilograms, if the guest wants to return, the freight is at their own expense.
 About logistics, most provinces usually send goods by logistics. Yiwu logistics directly connects to the whole country, and it basically reaches cities at or above the municipal level. For county-level cities, it requires a transfer. After the goods arrive, the logistics company will call you, and you need to go to pick up the goods yourself. Here, we would like to make a special note. The service quality of Yiwu logistics companies varies, and we hope that everyone can contact a logistics company before placing an order. You can find it yourself, or you can call 114 to find the logistics point from Yiwu to your local area, and find a place closest to you. Then tell us the logistics phone number of Yiwu, and we will help you deliver to your service point.

Creative home furnishings, quality living.
  Shanghai Weikang Home Décor adheres to the concept of customer service, focusing on the wholesale of daily household items in physical/online formats, providing a one-stop shopping experience for our vast new and existing customers with high-value products and excellent service. We are committed to standard and standardized processes, listening carefully to your voice, and we believe that good products speak for themselves. We believe that word-of-mouth is more important than marketing. We take integrity as our foundation and serve with our heart.
   Choose home goods, come to Weikang. Weikang for home, for life!