About delivery:(All products are not equipped with atomizers, atomizers need to be purchased separately)
because crafts are fragile products, express delivery is not safe! So we only send logistics, and we will bear any damage,
if the customer insists on sending Express, then we will not bear the damage on the road! And! Express fee is more expensive than logistics! Please customers
understanding! When you need to fill in the freight, you can fill in 0, because the logistics fee is paid on arrival, thank you.
Return problem:
A. Return and return postage for non-quality problems shall be borne by the buyer.
B. Please make sure that the packaging is the same as the original packaging when returning or returning goods, which will not affect the next sale, packaging bags, etc.
C. Please sign for the goods yourself when receiving the goods, and check the goods in front of the delivery personnel without damage. If the goods are damaged after they sign for the goods or directly sign for the goods, our store has the right not to accept your exchange and return processing ~!
Our store is not responsible for quality issues. If you return the goods without our permission, the buyer shall bear any loss.
Size problem:
each product has a detailed size, and the measurement method is different for each person. The error of about 1C M is normal. If the seller is blamed for the wrong recommended size afterwards, I am sorry and do not accept the return for this reason.
Express delivery problem:
the courier companies we cooperate with usually arrive at the normal time. Sometimes special circumstances will be delayed for one or two days, especially in bad weather and legal holidays, there will be delays. Due to different delivery times, there will be no delivery on weekends. In addition, the quality of salesmen in each outlet of the express company is different. In the middle, there may be some outlets that have bad attitude or damaged packages, etc, unexpected factors that some sellers cannot predict. In short, please contact us if there is any unpleasantness, and we will actively communicate with the courier company to solve it.
If you have any questions, please contact us and we will help you solve them.
