Customer concerns:

1. After receiving the goods, there were problems such as leakage, visibility, and the nose bridge clasp breaking.

2. Return and exchange of out-of-season products

Manufacturer's Response:

Leakage issue: The manufacturer suggests that when choosing goggles, customers should select the appropriate size based on the face shape and size of the target group.的款式，比如大框泳镜就是适合脸型稍宽，宽额头脸型！此类泳镜一旦给瘦脸搭配就会The edge does not adhere to the frame, resulting in the leakage issue as mentioned by the customer!

* Nasal Bone Breakage: When recommending or using the product, please be careful not to move it in the opposite direction at will. This will essentially prevent breakage issues!

Visibility Issue: This swimmask is suitable for wearing in bright outdoor conditions, but it can be quite dim indoors, which may cause discomfort for customers.Reflectivity is low!

2. Return and exchange of out-of-season products: The manufacturer promises to fully refund the product if it does not affect secondary sales.

About customer guarantees: If there are any quality issues, you can exchange the same item for a refund.

Regarding the shipment: Regarding the shipment, due to the fact that our assembly is a standard practice of mixing colors within each inner box, the customer is requesting a standard configuration of this type.Colorful, the manufacturer promises to ship within 2 days! (Customers can choose their own logistics, and the freight is borne by the buyer) However, the customer has a color preference.The usual delivery time is within 3-5 days!

Product Code: FD591

Lenses: Bulletproof PC, Electroplated Anti-Fog Treatment

Material: Pure silicone frame and strap

Color: black, gray, dark blue, light blue, transparent pink

Contact information: Shop 1604, C District, First Phase Market, Yiwu International Trade City

Telephone; 0579-85289712

Mobile phone; 15088267355

Contact person: Fan Yanfang

QQ; 2968516797

E-mail: swim_goggle@hotmail.com