Yiwu Huimai Stationery Wholesale is an Alibaba Gold Supplier, a large-scale stationery distribution center that integrates production and trade. We focus on providing high-quality supply distribution for major online retailers, gift companies, large-scale supermarkets, physical stationery stores, and enterprise/institutional group purchases across the country. We welcome business friends from all over the country to negotiate cooperation and jointly develop.

Company Address: Yiwu City, Zhejiang Province

Customer Service Code: 541521221

Factory cooperation: 15105898298

       Wholesale business is different from some retail businesses on Taobao. We pay more attention to the wholesale customer experience and understand the importance of maintaining customers. It's not just a transaction relationship; we need to trust and tolerate more than the retail industry. Because we want to be not only strategic business partners but also close friends. Judian is willing to witness our bright future with you. In order to increase our trust and tolerance, reduce unnecessary misunderstandings and friction, we make the following warm explanation, please review.

 Mixed Lot Explanation

In order to reduce the risk of channel distributors' accumulated inventory and capital turnover, all our products support mixed batching. However, due to factors such as packaging, some products have a minimum order quantity, usually starting from 1-5 pieces. In addition, some of our store's products are sold by color or style. Please carefully purchase according to the requirements of color or style when placing an order to avoid any unnecessary trouble. If there are no products by color or style, it means the product will be shipped with the existing color or style in the warehouse at random and cannot accept comments for specific instructions. If there are any unsatisfied situations, please understand.

 Are there any goods in the shop? What should I do if there are no goods?

All our products are sold on a spot basis, so please feel free to purchase. However, due to the high demand for some hot-selling items and the limited production capacity of our factories, there may be a short-term shortage. In the event of such a situation, we will inform you immediately after you place your order by phone or through Alibaba Messenger to inform you of the situation and seek your opinion on whether to wait until all the goods are ready to ship or to send out some of the items first, with the missing goods to be sent later or refunded to you.

 Color/Size/Weight

 1. All the products are photographed with actual items, and we strive to ensure that the images are as accurate as possible. However, due to factors such as lighting or display screen color differences, there may be subjective deviations. 2. All products are measured by hand. Due to the variety of product shapes, there may be slight differences in measurement standards. 3. All products are weighed by weight. We strive to ensure that the product weight is as accurate as possible. We do not accept returns or exchanges due to the above-mentioned circumstances.

 About the product pass rate

Product quality is the cornerstone of a company's survival, and it is also a principle that was established at the very beginning of the startup of the Judian team. However, no matter how good the quality is, it cannot guarantee a 100% pass rate. If you receive goods with a substandard rate higher than 2%, you can contact our after-sales service team to negotiate and handle the situation to ensure the interests of both parties. Please note: for those who are perfectionists and buy items for personal use, please purchase at our physical stores. We are unable to provide retail standard after-sales service. Please understand and forgive.

 After-sales instructions

If there is no quality problem with the goods, in principle, we do not accept returns or exchanges, but if special factors are considered, please consult our after-sales customer service for processing. With the consent of our staff, only if it does not affect the second sale can it be returned, and the postage is at your own expense. If you receive a quality problem product, please contact us within two working days after receiving the goods. We will verify and register it. In order to reduce the cost and efficiency of after-sales services, we suggest that you combine and return for processing. The return is valid within 90 days after verification.

  Express delivery and shipping fees

Our company defaults to using Huitong Express and Mail Parcel for delivery. We recommend using Huitong Express if it can reach the destination, as our company has reached a strategic cooperation with Huitong Express, which offers more affordable shipping costs. All shipping fees are automatically calculated based on the actual weight of your order's goods by the system, so please feel free to purchase. The specific charging standards are as follows:

Logistics and Freight Standards

Cixi is one of the most developed regions in terms of logistics nationwide, with virtually all parts of the country accessible. Logistics is also known as freight forwarding, which offers relatively low transportation costs and fast delivery times. Therefore, most of the piece goods circulation choose logistics.

Reminder: For orders over 800 yuan or for those with higher courier costs than logistics costs, we recommend using logistics. Note: By default, all orders placed with us are shipped by courier. If you need to use logistics, please contact our customer service. Remove the courier fee and pay the logistics freight on delivery. That is, when you pick up your goods at the logistics department, you will pay the freight to the logistics company. We do not charge you for the freight when we ship. The freight does not have a standard and is related to the distance. For some areas that cannot be directly reached, there will be additional freight costs due to the need for transfers. If the logistics reaches your city, the logistics company will call you to inform you of the specific pickup address. You need to go to the designated address to pick up the goods yourself. Generally, after the pickup notice, if you have not picked up the goods within three days, the logistics company will charge a certain storage custody fee based on the number of days. Therefore, please ensure that you pick up the goods as soon as they arrive. The logistics freight is determined by the actual freight paid when picking up the goods. Our information is for reference only. We do not assume any other responsibilities.

Please read the above rules carefully. If you have any questions, please contact our customer service. However, if you have paid for our company's goods, it means you have already accepted the above rules. If any trade disputes occur later, the above will be used as evidence to resolve the dispute.