1. For the sake of reducing your freight cost and making it convenient for customers to pick up by themselves, we generally recommend that you send you a leased line logistics with low freight and safe transportation, and the freight is paid on arrival, calculate by volume or weight (fill in zero in the shipping fee column when placing an order online);

2. If you have any needs, you can also send logistics companies such as Debon logistics, Tiandi Huayu and Jiaji;

3. The volume is not very large. Customers who are not very convenient to pick up can use express delivery. For the fee, please contact the online customer service.

 1. Within 3 days after receiving the goods (subject to the date of receipt of the waybill), if any product quality problem is found, please contact the after-sales customer service in time. It will not be accepted within the time limit. The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box). If you accumulate more than 15 kilograms of returns, the returned freight will be borne by our company. Please return 15-20 kilograms in total by ordinary logistics. Our company will bear the freight and refuse to send expensive Debang, Jiaji and Tiandi Huayu logistics. If there is any violation of the freight, we will take care of it. Do not bear the courier return fee.

Return Address: Shankou New Village, Jiangdong Street, Yiwu city, Zhejiang province

xu Yue Biao (received) mobile phone: 15394391878

note: Please write your order number, member name, return name and quantity in the return carton.

    2. Please communicate with our store before returning the goods. Please fill in the after-sales service form in order to track your return and get timely processing.

    3. We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, it will not be returned or exchanged.

     4. If you are not satisfied with the goods received or want them, you will not accept the after-sales service for other reasons. Our company does not have any relevant treaties such as Taobao rules and 7-day reasons. If the goods are not sold well, they will not be refunded.

    5. For goods damaged during transportation, both parties shall bear half of them. For customers who have long-term cooperation, they can accumulate for many times and return them together (more than 5 kilograms), however, it only accepts the reverse payment of ordinary logistics (large logistics costs such as Debon, Jiaji or Huayu are not accepted) and does not bear the express delivery fee.

    6. In the case of sending goods not sold by our company to our company, we reserve the right to return the goods directly to the customer without handling all the returned goods and the freight shall be borne by the customer.

    7. The following conditions cannot be returned:

     A The package of the returned product is damaged or incomplete, and the product accessories or related materials are incomplete;

     B repair or refit without authorization;

     C not used or stored according to normal methods;

     D products beyond the after-sales service period.

    8. After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations of the company, so as not to affect your after-sales service.

    9. As for the handling of damaged and quality products, if the weight does not reach 5 kilograms, if the customer wants to return it, the freight will be paid by himself.

    10. If you are not satisfied with the goods received, no quality problems will be returned. Our company will give a 50% discount refund. If there is serious damage to the goods received by our company, our company will provide the product pictures to the customers. According to the degree of availability of the products received, the after-sales service will negotiate with you. The payment will be returned to Alipay. Due to the difference in freight between Hong Kong, Macao and Taiwan, if you need to return or exchange goods, please contact our after-sales customer service first and negotiate with both parties.

For more information, log on: http://blog.china.alibaba.com/article/i31902429.html(Revo ceramic after-sales service)