Frequently asked questions

[genuine or not]

The company is the general agent of xiangshan camry in zhejiang.Ensure quality goods.

[available in stock]

Because product design increases ceaselessly, individual design is too sell like hot cakes, can appear temporarily short supply situation. If some products are out of stock after placing the order, we will contact the customer in the first time online. If we cannot contact the customer or cannot reply in time, we will take the following actions: first, we will send the style in stock to you, and you can return the purchase price of the goods in short supply after receiving the goods. If there is a large quantity of goods out of stock, we will make arrangements after you make a decision (generally, we can choose to continue to wait or ship part of the goods first).

[can it be customized?]

Support OEM customizationFor details.

After-sales problems

It is hard to avoid bumping and collision in the course of transportationInspect the goods before receiving themIf there is a product problem,Please contact us within 24 hours after you receive it. Non - human quality issues for 15 - day return, one - year warranty.

[delivery and mode of transport]
Delivery time: generally speaking, orders placed and paid before 15:00 on the same day will be sent out the next day. After 15:00, you need to wait for two days! The order number will be filled in the afternoon after shipment. Note: nothing is absolute. In case of special circumstances, the coordinated delivery time shall prevail.
Mode of transport: our companyDefault anergy logistics, zto express. Customers with other logistics needs can contact the customer service for consultation, please confirm the specific freight with the customer service.