About the product:

Our store's products are in stock and will be shipped within 48 hours. For custom-made products, the shipping time will be determined based on the communication with our customer service.

Due to the large quantity of supplies, it is quite normal for us to experience stockouts. If the goods you have ordered are out of stock, we will

Immediately notify you. Out-of-stock products are all refunded.

1. About Quality

Before shipment, there will be a dedicated department to pack the boxes, and there should be no quality problems. However, it is impossible to achieve 100%. If the product does exist.

Please contact us within 48 hours of receipt if you find any defects. We will definitely take appropriate measures to resolve the issue for you.

 2. Size issue: Each product has been measured with detailed dimensions, and the measurement method varies from person to person. An error of about 1CM is considered normal.

If you blame the seller for the wrong reason after the fact, such as the recommended size being incorrect, I'm sorry, but we do not accept this as a reason for a return.

3. About the product return and exchange issue

1). Please communicate with customer service before returning the goods, and provide detailed information to ensure that your return can be handled promptly.

2). The defective products must be kept in their original packaging (please bring the packaging with you, do not directly paste or write on the original factory box outside)

3). If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% satisfaction. If the color is not available, we will offer alternatives and inform the customer in advance.

Or if the style does not match, returns and exchanges will not be allowed.

4). For damaged goods during transportation, you must make a claim within 24 hours after receipt and contact our after-sales customer service.

Registration, the remaining period is automatically assumed to be intact for the goods.

5). The following conditions do not allow for a return or exchange: products with damaged or incomplete packaging, or products with missing accessories or related documents.

Unaligned, unauthorized repairs or modifications, or improper use or storage.

6). After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone.

 Good after-sales service also requires customer cooperation. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's guidelines.

The above system is handled to ensure that it does not affect the quality of after-sales service.

1: How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

All products can be ordered with the minimum order quantity shown above, with no limit on the amount! Support mixed batch orders! Support Alipay transactions! Support online payment!

Silver! We have clearly stated the weight of each product on the product page. When you make a purchase, the shipping system will automatically calculate the shipping fee, which may be slightly inaccurate.

Bad, if you have any problems, please contact customer service in time.
Are there any stock available for the products on the shelf? What should I do if there's no stock?
All our products are sold on a spot basis, and the products displayed on the page are all in stock. Please rest assured to purchase.

Due to the large variety of products and daily high sales volumes, some items may not be removed from the shelves in time, leading to stockouts. Please understand.

We will contact you via phone or WeChat messages and handle the matter.

Dear Buyer, due to factors such as monitor or lighting conditions, the colors shown in the photos may have a certain degree of color difference. We

Try to minimize color differences as much as possible. Color difference issues cannot be used as the basis for complaints, low ratings, or returns and exchanges. All items sold by our store.

All products are manufactured by our cooperative factories, and we guarantee their quality. Please feel free to select them with confidence.

No matter what problems arise, whether it's the quality of the service or the goods, as long as you contact our customer service, we will definitely solve it.

Honestly, we will solve all your problems. If buyers do not contact us and apply for a refund or return, it is not good for both parties.

In this case, we hope to solve your actual problems more effectively. We sincerely request buyers who prefer not to contact us directly for a refund or return to please understand our situation.

We promise that there are no problems that cannot be solved after communication.

Due to the inevitable collision during transportation, items may become damaged. Therefore, please ensure that when you sign for the delivery, you do so in the presence of the courier.

Please check the condition of the package. If you find any damage, you must sign and cross out the damage on the courier receipt and refuse to accept it. If the courier does not allow you to do so, please contact us immediately.

Please inform us if there are any issues with the inspection, and we will negotiate with the courier company to ensure that you will not incur any economic losses. Otherwise,

Once the goods are signed for, we will not be responsible for any issues.

Express shipping: for small orders, you can simply click to purchase, and the Ali system will automatically calculate the express shipping fee, with the standard charges automatically applied.

Display. If you have a specific courier company, please contact customer service in advance. Otherwise, the company will choose the default courier company.

Shipping.

Shipping: If your goods are quite heavy (over 15 kilograms or from non-Jiangsu, Zhejiang, or Shanghai regions), we recommend that you

通

Transportation logistics can help reduce your transportation costs. For example, shipping a 15kg item to Shenzhen, the courier fee is

The price is usually between 60-75 yuan, and shipping by logistics only costs around 20 yuan (if there are additional transfer fees, they will be calculated separately). As for logistics and courier services, you will receive them.

cargo

The time required for the delivery of the goods is almost the same. After the goods are sent and delivered, the shipping department will call you to go to the designated shipping point to pick them up yourself.

Pick up the goods.

You usually need to pick up the goods within 3 days of arrival to avoid incurring storage fees.

1: We guarantee a 7-day return policy without any reason. For returns due to non-quality issues, the buyer is responsible for the round-trip shipping costs. For goods due to quality issues, we will bear the return shipping costs.

If the quality problem or return and exchange due to our responsibility, we will bear the shipping costs.

2: For goods that have been used or affected by secondary sales, we do not offer exchanges or returns, please understand.

If you encounter any problems, as long as you contact our customer service, we will definitely take the initiative to help you solve it objectively, and we will never shirk any responsibility.

Responsibility. Giving negative reviews indiscriminately does not help either the buyer or the seller, and it is pointless. We hope to retain every customer who enjoys our products.

Friends of Keba, we can solve your practical problems and improve our service level. We hope that everyone in Akoba

Shopping customers can be happy! At the same time, we also refuse to accept visits from negative reviewers, and we refuse to use negative reviews to threaten us to return.

The uninvited guest who brings gifts, we will firmly resist!