Product Name: AK-016 Cleaver

 Size: 33X10.7 cm Blade: 12.4X10.7 cm

 Handle: 10.4X3.2 cm

 Weight: 670 grams

 Packing: 48pcs

1. All products of our company support mixed batch. If you purchase goods worth 500 yuan or more for shipment, you can mix the colors of the same products and the styles of the same category of products. (For products that are not sold in individual pieces, we will not send them out.)
3. For all products purchased from our company, if any quality issues arise within one week from the date of receipt, we will offer exchange for free. Any responsibility for quality issues after the one-week period is the buyer's own. Furthermore, we do not support any form of return for any reason.
4. Due to the reasons of photo shooting, there may be a slight color difference between the website images and the actual products, which does not belong to quality problems. The final color should be subject to the actual goods. Therefore, our company does not accept any middle or low ratings due to any image issues!

5. Due to all dimensions being measured by hand, there may be a certain range of errors for individual products. Most product images are for reference only; the goods should be based on the actual items received. Please be cautious when making a purchase if you are concerned about this.
  （1）、After the customer determines the product they need, they can contact our online customer service to confirm issues such as courier or logistics costs and the delivery address. They can then place an online order; if the customer places the order themselves, please indicate the requirements in the order message. (For example, changing the address, choosing courier or logistics transportation, specifying the logistics, or specifying the courier.)

 2. We determine the quantity and delivery time based on our actual inventory, as we ship a large quantity daily and cannot guarantee that any item is always in stock. If there is a temporary stockout after an order is placed, we will call to notify you. If we cannot reach you, we will note the refund on the invoice directly. Regarding the color and style of a single product, as each manufacturer has different production rules, the shipment patterns may vary. The color and packaging of each batch may change (without additional notification). Overall, this does not affect the overall appearance and quality of the product. Please be cautious when making a purchase if you are concerned about these variations.

（4）、We will ship the goods according to the agreed date, and the latest shipping time will not exceed 3 working days after payment. If there is a shortage, the shipping time will be delayed by one or two days. (The possibility of postponement is not excluded during legal public holidays).

 （5）、Once the customer receives the goods and finds no problems, they can log in to Ali Assistant or Alipay to confirm the receipt of the goods.If you have any questions, please contact our customer service within 24 hours. We will not be responsible for any delays.           

 Due to the enormous volume of shipments, we will only perform the click shipping operation once we are confident that the shipment is genuine. Our company ships uniformly every afternoon at 16:00, and the click shipping operation for online transactions is conducted between 20:00 and 22:00 every night. Due to the manual nature of these operations, we may not be able to meet your urgent need to see the shipment immediately, but we hope that our dear customers will understand and forgive us.

 We have been working hard and will not intentionally delay you. Please do not urge us. If you need the goods urgently, please place your order in advance. We treat all customers equally and will ship according to the order. Thank you for your cooperation!

Transportation Tracking Number and Tracking Instructions：      If you are usingExpress delivery,When we operate the shipment click, we will attach the corresponding order number, and you can directly see the tracking information on your order logistics tracking information. If you need to check the parcel, please directly check on your order. Thank you for your cooperation! If you are using Logistics and TransportationWe are in,in the logistics informationThe shipment was completed on the day of shipment.Logistics company's tracking number。In the notes, the contact phone number of the Yiwu receiving point is filled in.Dear customers, you can independently check the logistics status of your goods. Due to the fact that most logistics departments are private courier services (excluding those that are nationwide and official), there is no related logistics tracking information. Logistics transportation usually takes about 5 days. During this 5-day period, we will not be able to track any information. Only when the goods arrive at their destination can we check where the goods are. Therefore, if you choose to use logistics transportation, please be patient. Once the goods arrive, the logistics company will call you to pick up the goods.

 If you have not received any phone call from the logistics company within 5 days after the shipment, please contact us in time, providing your order number and the name of the recipient. We will track and inquire for you. After 24 hours, we will process it and inform you of the specific situation.

  Our cooperation is not just between you and me, but also involves the transportation department. We will do our best to fulfill our responsibilities and strive to meet the needs of every customer. However, we hope you can objectively deal with the transportation after the shipment. If there are any problems, we will do our best to help you solve them! Looking forward to a pleasant cooperation with everyone!

 Please open the box and inspect the goods in front of the courier or at the logistics unloading point after receiving the goods. If you find any discrepancies or missing, short, or incomplete goods, you can refuse to sign. If you have already signed, it means that the quantity, quality, and transportation fees of the goods are in order, and we will not accept any return or exchange requests.
  1. Customers are requested to inspect the goods in the presence of the transportation personnel. If any problems are found, please have the transportation personnel witness and immediately contact our customer service personnel.

If the quantity or goods do not match the order, the transportation personnel should act as the witness and contact customer service to determine the facts before making up or exchanging the goods.

If the quality of the goods is a problem, please provide relevant photos as proof and contact customer service to confirm the facts before proceeding with an exchange.

4. If the customer wants to exchange the goods unilaterally, please contact the customer service within 2 days after receiving the goods, and reach an agreement before the exchange can be carried out. For large quantities of goods, please use logistics; for small quantities, please send by courier to our side. (The freight cost needs to be borne by the buyer).

Warm Tip：Because the shop relies mainly on bulk wholesale. Therefore, all exchanges are borne by the buyer. If there are many exchanges, please choose logistics and we will pick up. We will send them out when the buyer makes a purchase next time. If there are few exchanges but the buyer needs to replace them, the buyer should send them back by courier. (Sometimes, because of one or two products, the seller often has to drive across the city, plus traffic jams on the way. It takes time and effort, please understand the buyer.)