【Product Name】LED Table Lamp/Phone Holder
Color Box
【Packing Quantity】60 pieces
【Crate Dimensions】71.5*33.5*87CM
【Product Size】11.5*11.5*43CM
Gross Weight / Net Weight: 20/16.5KGS
【Ordering Instructions】Please read carefully.
Shortage (quantity not sufficient upon receipt, no mention in the invoice)
1. For goods worth less than 300 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there are any missing items, please have the transportation company staff sign to confirm. We will compensate for the missing parts by finding the shipping company and compensating you.
For goods worth over 200-300 yuan, please inform us within 24 hours after signing for any missing items. We will cooperate with you to verify the quantity and do our best to resolve the issue. If you have not counted the items or have not informed us of any missing quantities in time, it will be considered that the quantity is correct. Additionally, due to the large daily shipment volume, each item may be sold out at any time. If a shortage of stock leads to a less shipment, we will refund you, or we will send it together with your next order, but we will not send it separately.
Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies with insurance such as DEBON and BEST). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.
Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.
Return and Exchange: Return Policy -- Quality Issues with the Product Itself
If the product lacks the functions it should have, we will process a return or exchange, but the shipping costs will be borne by the buyer (most problems can be solved by simple methods such as changing the battery, adjusting the placement of the battery, connecting the wire head... etc., sell toys should know how to repair toys). For reasons such as poor sales, not as good as expected... etc., which are not due to quality problems of the product itself, we will not provide a return or exchange.
Product Quality: All products will undergo multiple inspections during production, post-production, and before shipment, and only fully qualified products will be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 98% pass rate, with the remaining 2% falling within the exemption scope.
Product images: more than 95% of the product images are taken by ourselves, which can more truly reflect the actual product itself. However, due to factors such as lighting and shooting level, there may be slight differences between the images and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging method of the product and packaging. Please refer to the actual product for the final decision!
Other: We are not high-end products, not crafts, not art, not electrical appliances, but ordinary toys. Perfectionists or those with strict product requirements, please turn gracefully and walk around elegantly.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.
Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.
Better quality and more favorable prices are our relentless goals! We hope that our hard work will receive the understanding and recognition of everyone! Finally, I wish you all a pleasant shopping experience!
