1】关于批发售后规则
We are in the wholesale business, not the retail business on Taobao, with low profit margins, relying solely on volume and regular customers. Therefore, after-sales service is somewhat different. Please be informed by the bosses who order goods: Our daily shipment volume is quite large, so there may be a small amount of imperfect products that have been missed during inspection. Please inspect the goods upon signing the courier on the day of receipt, and if there are any quality issues, please contact the customer service within 2 days. If no contact is made within the time limit, it will be deemed that the product quality is without problems. For products with quality issues, the buyer needs to cooperate to send back 10 pieces together for exchange or refund, and the return postage will be borne by our company. The postage of the buyer should be paid first, and the postage will be compensated together after receiving the goods. We refuse to receive couriers with payment on delivery. For quality issues with less than 10 pieces, it can be exchanged, but the buyer needs to bear the round-trip freight costs themselves. To allow customers to get products with more price advantages, the products themselves are low value and low profit, and when the number of watches is less, the freight may far exceed the profit. Please understand. If you want to exchange, please save the number of your courier shipment for querying; please use the information of the sender, address, and contact details on the parcel as the information of the recipient who ordered the goods in this store.
2】 About logistics and shipping time
We usually send parcels using Express ways like STO Express or ZTO Express. If you need other express ways, please make a note in your message! Here, it's convenient to find almost all the express ways you want to send. For orders placed before 16:00, if the stock is sufficient, we will ship the order on the same day. If there's a shortage, we will notify the buyer immediately or delay the shipping by 1-3 days. Orders placed after 16:00 will be shipped the next day.
"3】 About mixed batch
The orders for products are quite scattered, with only one or two pieces per style, and the quantity of each style is low. Due to the scattered nature of the styles ordered, it takes a significant amount of time to check the inventory, so if there are any missing colors, we will increase the quantity of the same style or send other colors of the same style to make up the total quantity of the order. Please be informed.
4】 About sample processing
1. The client provides samples or product requirements, and our company will provide samples within 7 working days. After the client confirms the samples and signs the contract, our company will proceed with mass production.
2, the product delivery period is completed within 20 days for 10,000 pieces, and our company completes the delivery within 25 days for 20,000 to 30,000 pieces. Other quantities are subject to mutual consultation on the delivery period.
3, Custom LOGO for existing products (logo can be customized on the dial, strap, and clasp), minimum order quantity for a single color and style is 200 pieces. The delivery period is 10 days.
【增值服务】
（1）Unlimited quantity, minimum order quantity is one piece, and we provide services such as consignment shipping;
(2) Support AliExpress, eBay, Amazon, independent B2C customers, product images can be used, but please make a report in advance to customer service to avoid complaints.