Logistics information

The freight: no single package, 20 packages for one package or more 

The mode of transportation: yunda express and zto express are delivered by our store system by default. Small postal parcels can be delivered to places less than remote areas. Sorry for any inconvenience caused. All wholesalers will go to deppon logistics (do not go upstairs for door-to-door delivery, if you need to go upstairs to pay the buyer)

After-sales service

The warranty: 7 days without reason for return and replacement, 2 years warranty. Knife head and battery wear products are not covered by warranty after 15 days. We shall bear the freight for quality problems within 15 days, and the buyer shall bear the freight after 15 days. Free maintenance or replacement 

return: customers who are not satisfied with the goods or have any comments can contact our customer service staff in time. We promise to return and replace the goods within 7 days without any reason. We will cancel the after-sales service for those who are not satisfied with the goods.

7 days return and exchange service without reason

All products sold by the company are provided with after-sales service in accordance with the three guarantees policy, and no reason for return and replacement service can be enjoyed within 7 days from the date of receipt by express delivery. 

Quality problem within 7 days: the goods will be returned and replaced according to the customer's requirements. 

Non-quality problem within 7 days: to accept the return and exchange requirements, please ask the customer service for the return address, the return freight shall be borne by the customer, the freight shall be deducted for the parcel products (the company's warehouse does not receive the payment), at the same time, the customer must ensure that the goods themselves, accessories, packaging and gifts intact and not used and did not affect the second sales of the store. 

The risk of damaged goods in the return of goods shall be borne by the buyer. If the return of goods is damaged, the warehouse shall have the right to deal with the rejection directly. 

Note: the company does not receive the payment, do not send sf express. All goods returned or exchanged to us must be accompanied by a note stating the reason, want want number, order number and recipient information (address, telephone number) so that we can track the service.