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■ about delivery
1) generally, products ordered and paid before 13:00 can be shipped on the same day, but due to many factors, all orders cannot be shipped on the same day, and we will try our best to deliver them within two days;
2) due to the delivery delay caused by irresistible factors, we will contact you through Wangwang or telephone immediately. When you receive our notice of delay in delivery, please contact us as soon as possible. If you do not want to wait, you have the right to cancel the transaction and apply for a refund. Please accept our sincere apologies;
3) orders paid before 13:00 on Monday to Saturday will be shipped on the same day. Orders paid after 13:00 on Sunday will be shipped the next day.
■ Disclaimer
1) If you do not contact the customer service, we will not bear any responsibility for the loss caused by sending the product back or applying for a refund;
2) if it does not comply with the rules of return and exchange, we will refuse to sign the goods upon delivery, and we will not bear any responsibility;
3) when the product is sent back, it is not accompanied by the buyer's text information, which makes it impossible to find the buyer, and we are sure to lose contact with you. We do not assume any responsibility;
4) If the product fails to arrive due to the wrong address or other reasons written by the buyer, we will help you find it. If it is really lost, we will not assume any responsibility;
5) Please be careful when returning the product to ensure that the product accessories are returned completely. The company does not assume any responsibility for the damaged products on the way back;
■ about comments
1) after the buyer receives the goods, if there are no special circumstances, please confirm the receipt as soon as possible.
2) after receiving the goods, you have any dissatisfaction with the products and services. Please do not rush to comment and contact us in time. When encountering logistics problems, you can treat them peacefully and do not give us negative comments because of this! We promise that all products will be described truthfully and our sincere service will make you worry-free and happy shopping.