(Buyer's Must Read): If there are any quality problems or short shipments with the goods we ship, please contact us immediately. We will solve the problem for you immediately and give you a satisfactory reply.
【Buyers must read】: If the company's shipment of goods, in the sale or use process have quality problems or have less hair, please contact us, we will for the first time to you, and give you a satisfactory answer.

1. After the goods arrive at the receiving location, regardless of whether the outer packaging box is damaged, it is necessary to open the box for inspection. It is essential to verify the goods in person and confirm that there are no errors before signing for them. After the customer signs, it is assumed that there are no objections to the quantity and category of the products shipped. Therefore, after signing, complaints about missing goods will not be accepted. If there are any products damaged due to transportation issues, please ask the relevant transportation company to provide a stamped proof and provide this proof to us. We will assist the customer in making a claim. If the goods are damaged or lost due to logistics, we will not bear any responsibility.
1. No matter how the goods arrive at the place of receipt, if the outside box is damaged, a face-to-face inspection is required. After the inspection, the customer must sign the receipt. If there are no objections to the product quantity and category on the shipment, the default on the shipment, then after receipt, no complaints will be accepted for a few goods.If products are damaged due to transport problems, please let the relevant transportation companies provide the official seal proof and make it available to us. We will assist clients to claim if the goods are damaged or lost due to logistics. We will not be liable for responsibility.

2. For long-term wholesale customers and distributors, we implement a long-term retention system. For customers with small orders, we implement the relevant regulations (return and exchange within 7 days for non-man-made quality issues, warranty within 30 days, functional products within 180 days, and no warranty for protection products). When customers find quality issues with the products and need to return them, please return them to our company by ordinary express, and the customer will pay the freight. If the customer returns directly without communicating with the customer service, we will not accept the return; We do not accept items with a collect on delivery (COD).
For wholesale customers and distribution customers with long-term cooperation, we provide a long-term protection system. For customers with a small amount of goods, we execute the relevant laws and regulations within 7 days for non-quality problems. For functional products, we offer a 30-day warranty and a 180-day warranty for products within 180 days.Protection class no warranty. If customers encounter quality problems with the product, they are requested to return it. Please use an ordinary courier to send the product back to our company. Customers are responsible for advance freight. If the customer does not communicate directly with our customer service, we will not accept the return. Our company does not accept returns without payment.

3. If the buyer is not satisfied or finds the product difficult to sell or has made a mistake in purchasing, and the product does not have any quality issues, we will not provide a refund or exchange.
3. If buyers are not satisfied or refuse to sell, claiming they were wrongly sold, but there is actually no quality problem, we will not provide a refund.

4. The warranty product must be returned within the warranty period, and the product's appearance is complete for warranty. Products that are repaired or modified without authorization; Products that are not used or stored in the normal way are not covered by the warranty.
4. Products under warranty must be returned within the warranty period, and the product's appearance integrity can be guaranteed. To repair or modify without authorization; products that are not used and stored in normal methods are not in the scope of warranty.