If there are any quality problems with the styles in our store, you can exchange or return them.If you receive the bag and find any quality issues or if we send the wrong goods, we will offer you a free exchange or return. Color differences and odors do not fall under quality issues.

Single orders or those not exceeding 3 kilograms are subject to the default setting.YundaExpress delivery, customers with multiple items or large parcels should not be frightened by the default high shipping costs. Please contact our customer service and we will modify it for you.

Quality Definitions:

The fabric has a noticeable hole.

B is obviously asymmetrical on both sides (except for the style). If there is any significant size or length difference.

The product must be brand new, unused, unlaundered, and undamaged by human intervention. The original packaging and accessories must be intact. We do not accept items that are sent back as a cash on delivery (COD). If these conditions are not met, we will not process the return!

The following conditions do not fall within the scope of quality issues for exchanges:

1. Odor issue.

2. Loose threads or open stitches in some areas (repairable)

3. Light-colored fabrics with minor stains (can be washed off during production and sales processes)

4. Fabric quality or transparency (there is no standard, it depends on personal perception and expectations, and there is no clear definition. Please understand.)

5. Used and washed goods cannot be exchanged.

6. If you do not contact us and provide a reason for the return, we will not process the item that you send back without permission.

7. Regarding printing issues, it is a normal phenomenon that some printing may exhibit blurring or uneven patterns during mass production. This will not be treated as a quality problem.

8. All bags with edge oil that have edge oil parts falling off are not subject to quality issue processing for dyeing (erasability).

9. Color difference issues are not subject to quality problem handling.

The differences in fabric texture, fineness, thickness, etc., caused by different batches, are not treated as quality problems!

The Senpai Bag Factory mainly produces and processes custom-made various types of men's bags, women's bags, casual bags, fashion bags, shoulder bags, single-shoulder bags, crossbody bags, canvas bags, Oxford cloth bags, nylon bags, travel bags, wallets, chest bags, waist bags, graffiti bags, printed bags, PU bags. The company has established a stable cooperative relationship with many retailers and agents.Senpai Luggage Processing PlantWe offer a wide variety of men's and women's bags, including casual, fashion, shoulder, single-shoulder, crossbody, canvas, Oxford, nylon, travel, clutch, chest, waist, graffiti, printed, PU bags, with reasonable prices.Senpai Luggage Processing PlantWe have won the trust of our vast customer base by adhering to our principles of high credit, respecting contracts, ensuring product quality, and operating with a variety of products, as well as the policy of low profit margins and high sales volumes.

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