Our company currently cooperates with ZTO Express (specific charges please refer to the shipping fee table on the homepage) or you can consult our customer service. If you need other courier services, please declare it first. The shipping fee standard is subject to the courier company.
Due to the weight of the product itself plus other packaging, it is difficult to estimate the weight of the product. We will adopt a 'more paid back and less paid' approach for shipping fees. If you have overpaid, please contact us to return the excess. Of course, if you have underpaid, please make up the difference voluntarily. We hope everyone will enjoy a happy cooperation!

Wood is a natural material that can vary in color and grain, with its own unique characteristics. As long as there are no cracks, no bug holes, or no punctures, it is considered normal. During the growth of wood, environmental factors such as light can cause color differences in the wood itself. Additionally, due to different monitors, there may be slight variations. If you are concerned about these differences, please consider carefully before making a purchase. This item is not exchangeable or refundable, as it is considered normal.

Wooden products are bound to have inevitable phenomena such as knotty wood, irregular grain, knots, and wood scars. In addition, collisions may occur during transportation. Please contact us immediately after receiving the goods to verify the quality and quantity (if you sign for the goods in person and find that the outer box is damaged, please contact us immediately). We will not accept any claims after three days (to avoid any issues becoming unclear after too much time has passed, please understand). If there are quality issues leading to a return or exchange, the shipping costs will be borne by us. If there are no quality issues, the round-trip shipping costs will be borne by the buyer.