Please consult the customer service, and customers who need express delivery should first declare. The freight standard refers to the express company.
Due to the weight of the product itself plus other packaging, it is difficult to estimate the weight of the product. We will adopt a 'more paid back and less paid' approach for shipping fees. If you have overpaid, please contact us to return the excess. Of course, if you have underpaid, please make up the difference voluntarily. We hope everyone will enjoy a happy cooperation!

Wood is a natural material that can vary in color and grain. As long as there are no cracks, no bug holes, or no punctures, it is normal. During the growth of wood, environmental factors such as light can cause color differences in the wood itself. Additionally, due to different monitors, there may be slight differences. If you are concerned, please consider this carefully. This is considered normal and is not subject to exchanges or returns.

Please be aware that wood products require proper maintenance and use. Wood products may have inevitable phenomena such as knots, irregular grain patterns, and wood scars. In addition, collisions may occur during transportation. Please contact us immediately after receiving the goods to verify the quality and quantity (if you sign for the goods in person and find that the outer box is damaged, please contact us immediately).More than three days without processingTo avoid some problems that may take too long to clarify, please understand. If the return or exchange is due to quality issues, the shipping costs will be borne by us. For returns or exchanges due to non-quality issues, the round-trip shipping costs will be borne by the buyer.