Product Name: Heart to Heart Coffee Cup

Size: Cup height 7cm, mouth diameter 8cm, base diameter 22.5cm (measured by hand, there may be some errors)

Packing: Color Box

 About Ceramics:

Ceramic products are semi-manual and fired at high temperature, and it is normal to have small bumps, black spots, small pinholes, and uneven glaze in some cases. These do not affect the use of the product. Please purchase if you accept these conditions.

All the products sold by our company are manufactured in accordance with the national standard for daily use porcelain: GT/T3532-1995, which is the quality standard for qualified products.

关于批发：

1. Our company supports mixed batch orders, and orders of 200 yuan or more can be mixed batch.

2. Suggest that the purchaser take the same account to chat with the customer service on the Wang Wang platform, which will facilitate contact at any time.

3. Support consignment, contact customer service for consignment needs.

关于物流：

1. Our company supports logistics services. Purchasers who need to send goods by logistics can contact customer service to modify the freight charges.

2. The freight for logistics is collect on delivery, and you need to pick up the goods at the logistics station. You can specify the dedicated logistics from Yiwu to the customer's local area. Please note the logistics company's receiving address and contact information in Yiwu when placing an order.

3. If you do not specify a logistics company, we will arrange for the warehouse to send it to the nearest place to your mailing address at random, but we cannot guarantee that it will be close and convenient.

About Express Delivery:

1. For the Jiangsu, Zhejiang, Shanghai, and Anhui regions, it is recommended to send parcels by courier. The system will calculate the shipping fee based on the weight of the product.

2、Cooperative Express ——YTO Express, Best Express.

About shipping:

1. Fragile items are more troublesome to pack, and we will strictly package to reduce the chance of damage. The warehouse will arrange the shipment according to the order, and generally, the goods will be shipped within 72 hours.

2. Regarding stockouts, the shipping list will be marked in detail for you. Please contact customer service after receiving the goods to handle after-sales services.

About after-sales service:

1. Please check the quantity and quality of the goods within 24 hours after receiving them. If you have any questions, please contact the customer service immediately or leave a message on Alipay. This will help us to resolve any issues in a timely manner.

2. Our company's products are mostly fragile. If there is any damage to the accessories, we will send the replacement accessories or negotiate to make up the difference when the next shipment arrives.

3. Refunds for products without actual quality issues based on subjective dissatisfaction or imagined reasons will not be accepted.

About cooperation:

1. In order to better serve our customers, if there is any need to discuss cooperation, you can call 15394391878 (Manager Xu)

2. Our company has implemented a membership system, and the member discount is calculated based on the total amount of orders placed by your ID account. We welcome returning orders from our longtime customers.