| | Wooden article attention | | - For the first time using wood products, you can use the ozone layer in the disinfection cabinet for disinfection, and if there is no ozone disinfection, you can soak in warm salt water for about 1 hour, and then clean normally. After cleaning, it needs to be placed in a well-ventilated and dry place to dry. Please note that you cannot use any high-temperature appliances such as disinfection cabinets or microwaves, and cannot place next to the stove, cannot be exposed to the sun, and cannot be boiled in boiling water.
| | | Wooden Furniture Maintenance | | If you want to make the wood grain of wood products more beautiful, after soaking in salt water, wash and dry, then use vegetable oil (olive oil is better), gently apply a layer of oil on the surface of the wood product, and then let it dry for 12 hours, so that the original wood can drink enough oil. This kind of wood product is more durable and more beautiful!
| | | Texture color difference | | Wood is a natural material that can exist with different colors and patterns. It has its own unique characteristics. As long as there are no cracks, no blue changes, no bug holes, or no perforations, it is normal. During the growth of wood, due to environmental factors such as light, there may be color differences in the wood itself. In addition, the display may vary slightly due to different uses. If you are concerned, please consider carefully. This is not exchangeable and is considered normal.
| | | About Inventory | | Due to the simultaneous sale of physical products and online, inventory changes are quite large, and we kindly ask our customers for their understanding. If there are no stock, we will contact you promptly to replace or refund to you.
| | | About Transportation | | Our company is currently cooperating with Best Express.If you need other express delivery services, please declare first, and the freight standard is subject to the express company. Due to the weight of the product itself plus other packaging, it is difficult to estimate the weight of the product. We adopt the method of 'more returns than supplements', and we will specify the specific costs on each single number. If there are clients who have overpaid, please contact us to return it. Of course, those who have less should also consciously make up for it. We hope everyone will have a pleasant cooperation! | | | Product coating | | | For wooden utensils used for food, painting can reduce damage caused by friction, prevent bacterial growth and corrosion, and extend the service life, while maintaining the color and texture of the utensils. Natural and environmentally friendly plant paint, after drying and forming a film, is non-toxic, non-radiative, and has no polluting volatiles. It does not deform or crack, and the coating is resistant to high temperatures, oxidation, abrasion, and has good durability. It is an upper-grade natural paint product that modern society's families pursue the concept of nature and environmental protection. | | | About after-sales service | | | Wooden products are bound to have inevitable phenomena such as knotty wood, irregular grain, knots, and wood scars. In addition, collisions may occur during transportation. Please contact us immediately after receiving the goods to verify the quality and quantity. We will not accept any claims after one day (to avoid any issues becoming unclear after too much time has passed). Please understand. | |
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