Instructions for trophy customization

1: crystal trophy is a personalized customized product; Please confirm the effect picture carefully after placing an order; Because customized products cannot be sold again, this is also the significance of customized products. Once it is put into production, the effect diagram and refund behavior shall not be changed regardless of delivery or not.

2: we will strictly follow the customer's effect Picture. If we do not follow the agreed effect picture in the process of making the product, we will arrange a replacement or refund for free, if the customer fails to carefully confirm the error of the effect picture due to his own carelessness, the consequences shall be borne by the customer himself.

3: the color of the trophy lettering is matte white. Some customers think that the font of the trophy is also black when they see the effect picture is black. This is a wrong understanding, because the background of our typesetting software is white, if you confirm it with a white font, it will be a white content page that cannot be seen. The text content of the trophy can be colored, and the coloring process is charged. Generally, we charge five yuan for one color on a trophy, negotiate with customer service in various colors.

4: in order to avoid damage to the trophy transportation, each trophy will be presented with a packing box, wrapped with sponge layer by layer, and the outer packaging will be shockproof with thick foam board. In order that every trophy can reach the customer without damage, please carefully check whether the trophy is damaged before receiving the goods. If any damage is found, please contact our customer service in time. (The default receipt is valid within 12 hours, and we will consider the product intact for more than 12 hours.) after confirming that the product is damaged, the customer service will negotiate with you to solve the problem or reissue the new product in time, we will bear the cost of reissuing products!

5: our trophy price is tax-free, so friends who need invoices need to pay tax points. The Tax points are 4 points.

6: each trophy is free to deliver a packing box. If the packing box is damaged due to factors such as violent extrusion of express delivery, we will depend on the situation.

7: if you find any problems after receiving the goods, please contact our customer service. We will carefully handle every after-sales service. Please do not give a medium or poor rating casually. The medium or poor rating cannot solve any problems.

  I wish you a happy shopping experience