Personalized Customized Product Care Points (Must Read)
1. Note clearly the custom content, font, and color required.
Chain length: About 45cm with 5cm extension chain, Pendant length: About 3cm (Note: Pendant size varies according to the number of letters)
2. Once the color is determined, please do not change it at will. The product is vacuum gold plated.
Current colors: Bright color (non-fading); Gold, Rose Gold (color retention for at least one year)
3. Please leave your contact information in the note column, so that we can communicate and solve any special situations conveniently.
Customized products are non-refundable once production is confirmed. Please confirm the information with the boss and our store before placing an order.
Customized products take longer to produce, usually between 7-12 days. If you need urgent delivery, please contact our customer service to confirm to avoid delaying the shipping time for our clients.
6. If you need separate chains for gift bags or one-off overseas shipping services, please contact the customer service for consultation and processing!