Our bamboo mat fancy styles are all kinds, random delivery with mixed patterns

     The company's main business is wholesale of small articles, with a wide variety of products, outstanding price advantages and good quality. It is a good choice for physical stores, agents, and online stores to wholesale and retail, however, because the price of the product itself is not high, it is impossible for everything to be perfect. Therefore, perfectionists should carefully order and hope our customers can understand and support it! We will also do better and seek long-term common development.  Shopping instructions

• 1. About customer service

• a. Before purchasing the product, please carefully check whether the product is in line with your needs, in case it is unnecessary to waste if you do not buy it after ordering. Please respect each other's labor achievements;

  b. Please communicate with us through Wangwang before purchasing, and have a clear understanding of the shipping time and shipping method. If you are not willing to communicate, please read the product description carefully before purchasing. Avoid unnecessary misunderstanding. Please fill in the freight of 0 yuan (freight to pay) directly. If you send the Express, you need to contact customer service to calculate and modify the express freight. Product packaging, color and style, price, freight, and arrival time will vary in different periods. In order to ensure the service quality, there are restrictions on selecting product styles or colors (random delivery). All products and packaging are subject to the actual product.

• 2. About after-sales

  a. If the goods are not damaged after receiving, please confirm the receipt within 2 days. For customers who do not confirm the receipt within 48 hours after receiving the goods, we will be deemed as giving up the after-sales service automatically.

  B. Special instructions: After receiving the purchased goods, if you have any questions, please contact us by phone or leave a message. "It is our duty to meet your needs" and we will solve them properly.

• 1. For goods under 300 yuan, please check the quantity with the personnel of the transportation company face to face when receiving the goods. If there is any missing, please sign and confirm by the personnel of the transportation company, and we will find the delivery company to compensate, and compensate for your missing parts.

   2. For goods over 300 yuan, please inform us of your missing quantity within 24 hours after signing. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you do not count or inform us of the missing quantity within 24 hours, the quantity will be deemed to be correct. (If the customer sells the goods without checking the quantity after receiving the goods, the quantity is deemed to be correct)

   3. Packaging damage: we have the obligation to make every effort to help customers solve this problem. Please (or other person who receives goods on behalf of us) be sure to check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please take photos and ask the courier to sign and confirm.

• 3. About shipment

  a. We have specially trained distribution and packing personnel who will distribute the goods as quickly as possible and properly package the buyer's goods. However, our shipments are increasing day by day, and because some best-selling products are out of stock too fast, products are often out of stock, especially in the peak sales season, the goods have been sold out just now, therefore, we do not rule out the possibility that some products are out of stock after placing an order. Therefore, sometimes it takes two to three days. We will try our best to arrange early delivery. If you have goods, try to deliver them on the same day. If some of them are out of stock, they will be ready within three days. Please forgive me!
         Solution to the shortage problem: generally, we will contact the buyer to inform the reason for the shortage, and obtain the buyer's consent to change the style or color, etc. If the buyer cannot be contacted, the default principle is to deliver as much as the goods can be delivered according to the order. The remaining payment will be returned to the buyer in 100%.

• B. No matter which city you are in, you can choose express delivery or automobile logistics delivery. We recommend that you choose as follows:
  1. If you place an order in Zhejiang, Shanghai, Jiangsu, Anhui, and the weight of the goods is less than 50kg, we recommend that you deliver the goods through a courier company. Normally, it was invented today and delivered to your door. The courier fee is charged according to the actual fee of the courier company. The courier fee must be paid to us together with the payment.2. If the weight of the ordered goods exceeds 50 kilograms, or the delivery address is in remote areas of Jiangsu, Zhejiang, Shanghai and Anhui (including Zhoushan Islands in Zhejiang and Chongming Island in Shanghai), or in non-Jiangsu, Zhejiang, Shanghai and Anhui regions, our company recommends that you deliver goods through automobile logistics and pay the freight on arrival. You can also contact our customer service and ask for express delivery, but the cost will be relatively high. (If you have a commonly used automobile transportation logistics company, you can contact our customer service to designate the automobile transportation company. We will try our best to cooperate.)3. Cities where the automobile transportation is not accessible can be shipped by Post Office parcel or railway transportation, and the postage is charged according to the actual situation.

  4. Automobile logistics: if your goods are heavy (more than 50 kilograms, or not in Jiangsu, Zhejiang and Shanghai), we strongly recommend that you use auto logistics to reduce transportation costs. For example, when a 10kg cargo is sent to Shenzhen, the express delivery fee is usually 40-50 yuan, while the automobile transportation only needs 15 yuan. The cost in remote areas will be more expensive. In addition, the time required for logistics and express delivery to receive the goods is almost the same. After the goods are delivered, the shipping department will call you to pick up the goods at the designated shipping point. Generally, you need to pick up the goods within 3 days to avoid warehousing fee.