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2. Please carefully select the size, and pay attention to the introduction and instructions of the size and color, because exchange of goods due to size and color will incur shipping costs borne by the buyer! We will indicate the actual size of the goods in the product introduction, please do not rely on unrealistic imagination. It is really because everyone measures differently, an error of about 3-5CM for plush toys is normal~~~

3. All goods are sold as is, and no returns or exchanges will be accepted unless there is a quality issue. Before shipping, we will strictly inspect the goods. However, no one is perfect, and we kindly ask you to carefully inspect the goods upon receipt. Please do not rush to sign for the parcel. Ensure that the goods are intact and the quantity is correct before signing for the courier. If you find any abnormal problems such as missing, stains, or damage upon signing, please refuse to accept and contact us. We will definitely give you a satisfactory response. Otherwise, if you blindly accept the goods and find problems later, we will not be able to help you recover these losses. Once you sign, it is considered that you have accepted the goods (signing represents confirming the appearance and quantity of the goods are correct). We will not assume any responsibility for the surface of the goods. It is truly that we cannot help in such situations. If someone else signs for the address, such as the front desk or the gatekeeper, please make the signing arrangements in advance and also follow the above method to inspect and sign first, or we will not be able to help you solve the resulting losses.

4. In the event of delays or package loss due to customer-caused address or phone number errors, the customer is solely responsible for all consequential liabilities!

5. Evaluation (most important): Please rest assured that all the treasures will be checked before they are sent. The speed of the courier is beyond the control of the shop owner. If you are in a hurry, please track it more often, and if you find any problems, please notify the shop owner immediately. The shop owner will help you solve the problem! If you find any problems after receiving the goods, please communicate with the shop owner in time, and you will definitely get the most satisfactory reply. Please wait until all the problems are properly solved before giving us a reasonable evaluation, thank you for your support!