Frequently Asked Questions:
Can the product be customized with a logo imprint?
Answer: We are a factory direct sales, most of our products can accept OEM manufacturing and corporate gift customizations. If the minimum order quantity reaches 2000 pieces, we can print customer information such as logo, phone number, address on the product or packaging. The specific costs and lead times need to be communicated with our customer service personnel separately.

Is the product shipped for free?
Answer: All our product quotes do not include shipping costs, so they are not free shipping. For specific shipping fees, please contact our customer service personnel. The shipping fee will be calculated based on the actual order weight, volume, and arrival address. Our business personnel will try their best to help you arrange direct express logistics.
If the purchase quantity is small, it will be sent by courier; if the purchase product volume reaches one cubic meter or more, it will be arranged to be sent by logistics. Logistics can be chosen to be self-picked up or delivered to the door; in addition, logistics usually reaches the municipal city level. If it is in a remote area, it can be transferred to local logistics after arriving at the local city.

How to handle after-sales maintenance?
All products produced by our factory are original and genuine, with a one-year warranty. Some products enjoy replacement service for repair. Wholesale customers should handle after-sales service by themselves through our agents. Our factory will provide free parts that are easily damaged, and we will return to the factory for maintenance or replacement after accumulating a certain quantity. After-sales shipping costs will be borne by each party, that is, the return shipping costs are the responsibility of everyone, and the shipping costs of the factory are borne. According to the sales and production experience in the past, the quality of the products that leave the factory has been strictly tested, and the proportion of returns and exchanges is low. You can rest assured to purchase.