Yiwu City Xi Zan Celebration Supplies Factory Wholesale Instructions
The information note is invalid, please confirm the order as the standard. Therefore, regarding the shipping address, the recipient's name, product size, product color, etc., please carefully check and confirm the information when you make the order. After receiving the payment, our company will immediately prepare the goods according to your requirements and send them within 3 days of your chosen shipping method. If there are any special circumstances, we will notify you separately.
The products on the website are priced at wholesale prices. We do not offer drop-shipping, retail sales, sample shipping, or price negotiations. Our profit margin is very small, and we rely on high sales volumes, so we do not negotiate prices. Due to our large supply quantities, it is quite normal for us to experience temporary stockouts. If there are stockouts for the products you purchase, we will not notify you within 3 models and will directly arrange for shipping: If there is a large amount of stockouts, we will notify you immediately and negotiate a solution. For products with stockouts within 3 models, we will process a refund. If you need to receive a re-delivery, we will not bear the shipping costs for the re-delivery.
About Transportation
I strongly recommend that buyers find their own reliable and convenient logistics companies (by searching on Baidu, looking in the Yellow Pages, or through recommendations from friends, etc.) If you have a specific logistics company in mind, please note the logistics company's pick-up address and phone number when placing your order. If you do not have a specified logistics company, we will arrange logistics for you, but we cannot guarantee that the pick-up point will be very close. Please accept the risks that may occur in logistics automatically. Logistics requires self-collection, and the fees of each logistics company are not standardized. We cannot estimate accurately, so we do not make any estimates, and we will not bear any costs in logistics. We strongly recommend that customers find their own dedicated logistics companies from Yiwu to the recipient's place. Yiwu has become the most developed logistics center in the country. We hope that customers can provide as much as possible the logistics company that they are satisfied with. We are not in the logistics industry, and we do not understand the rules of the logistics industry. Our experience in logistics matters is only for reference, and we will not bear any "accidents" caused by logistics. If you have not received the goods after 7 days, please contact us to check!!
After-sales instructions
We refuse to accept payment on delivery items sent by regular mail, such as SF Express and Dewang. If the item is returned without prior contact, we will not process it. For after-sales issues, please contact the after-sales customer service.
Since it's wholesale, the quantity of shipments is huge, and it's impossible to check each one to see if there might be small defects. Potential issues include products being sent incorrectly, quality issues, damaged packaging, and damaged products due to transportation. For online wholesale, which is different from physical wholesale, if you're a local customer, the return process is very simple; all you need to do is come to our warehouse to confirm it, but once it's sent out, it's different because returning it involves shipping costs. If you buy 10 products and one of them breaks, and the product is even less than 10 yuan, we will not agree to have it sent back. This is a must for a trustworthy merchant. Please do not compare us to how Taobao handles these issues; we only do wholesale. On Taobao, the same product can be sold several times over.
Please do not return non-company products so that it will be inconvenient for us to return them to you.
Please place a note in the parcel stating: Member name, order number, contact information, and the reason for returning the product.
For returns or exchanges due to personal reasons in special circumstances, the items will be processed with an 80% discount, and the shipping fees will also need to be borne by the customer.
Orders over 1 month, we will not preserve, query, or handle any after-sales issues.
The following circumstances will not be supported for returns and exchanges.
Goods with no quality issues and already used, or goods with stains that affect resale
Damage to the goods caused by improper use, maintenance (storage), or improper care
Products that are returned due to poor sales will not be processed for a refund or exchange.
Due to placing an order directly without checking the product information, I received an item that was different from what I expected, and I personally feel that there are some quality issues. I don't like the situation due to personal factors such as personal preferences.
orders over 1 month
The information above will take effect from the moment of payment. Please carefully read it when making the payment.

Wholesale instructions

The information note is invalid, please confirm the order as the standard. Therefore, regarding the shipping address, the recipient's name, product size, product color, etc., please carefully check and confirm the information when you make the order. After receiving the payment, our company will immediately prepare the goods according to your requirements and send them within 3 days of your chosen shipping method. If there are any special circumstances, we will notify you separately.

The products on the website are priced at wholesale prices. We do not offer drop-shipping, retail sales, sample shipping, or price negotiations. Our profit margin is very small, and we rely on high sales volumes, so we do not negotiate prices. Due to our large supply quantities, it is quite normal for us to experience temporary stockouts. If there are stockouts for the products you purchase, we will not notify you within 3 models and will directly arrange for shipping: If there is a large amount of stockouts, we will notify you immediately and negotiate a solution. For products with stockouts within 3 models, we will process a refund. If you need to receive a re-delivery, we will not bear the shipping costs for the re-delivery.

About Transportation

I strongly recommend that buyers find their own reliable and convenient logistics companies (by searching on Baidu, looking in the Yellow Pages, or through recommendations from friends, etc.) If you have a specific logistics company in mind, please note the logistics company's pick-up address and phone number when placing your order. If you do not have a specified logistics company, we will arrange logistics for you, but we cannot guarantee that the pick-up point will be very close. Please accept the risks that may occur in logistics automatically. Logistics requires self-collection, and the fees of each logistics company are not standardized. We cannot estimate accurately, so we do not make any estimates, and we will not bear any costs in logistics. We strongly recommend that customers find their own dedicated logistics companies from Yiwu to the recipient's place. Yiwu has become the most developed logistics center in the country. We hope that customers can provide as much as possible the logistics company that they are satisfied with. We are not in the logistics industry, and we do not understand the rules of the logistics industry. Our experience in logistics matters is only for reference, and we will not bear any "accidents" caused by logistics. If you have not received the goods after 7 days, please contact us to check!!

After-sales instructions

We refuse to accept payment on delivery items sent by regular mail, such as SF Express and Dewang. If the item is returned without prior contact, we will not process it. For after-sales issues, please contact the after-sales customer service.

Since it's wholesale, the quantity of shipments is huge, and it's impossible to check each one to see if there might be small defects. Potential issues include products being sent incorrectly, quality issues, damaged packaging, and damaged products due to transportation. For online wholesale, which is different from physical wholesale, if you're a local customer, the return process is very simple; all you need to do is come to our warehouse to confirm it, but once it's sent out, it's different because returning it involves shipping costs. If you buy 10 products and one of them breaks, and the product is even less than 10 yuan, we will not agree to have it sent back. This is a must for a trustworthy merchant. Please do not compare us to how Taobao handles these issues; please understand that this is Alibaba, where we only do wholesale. On Taobao, the same product can be sold several times over.

Please do not return non-company products so that it will be inconvenient for us to return them to you.

Please place a note in the parcel stating: Member name, order number, contact information, and the reason for returning the product.

For returns or exchanges due to personal reasons in special circumstances, the items will be processed with an 80% discount, and the shipping fees will also need to be borne by the customer.

Orders over 1 month, we will not preserve, query, or handle any after-sales issues.

The following circumstances will not be supported for returns and exchanges.

Goods with no quality issues and already used, or goods with stains that affect resale

Damage to the goods caused by improper use, maintenance (storage), or improper care

Products that are returned due to poor sales will not be processed for a refund or exchange.

Due to placing an order directly without checking the product information, I received an item that was different from what I expected, and I personally feel that there are some quality issues. I don't like the situation due to personal factors such as personal preferences.

orders over 1 month

The information above will take effect from the moment of payment. Please carefully read it when making the payment.