Buyer's Must Read

1. Within 24 hours of receipt (the date of the shipping document is the standard), if you discover any quality issues with the product, please contact customer service in a timely manner. We will not accept complaints after the deadline. The problem products must be kept in their original packaging (please bring your own packaging, do not directly paste or write on the original factory box). Please return the product by ordinary mail or at the customer's own choice, and the customer is responsible for the shipping costs. We do not accept return shipping costs paid by the customer.

2. Before returning the goods, please communicate with the customer service and cooperate with the accompanying list to indicate: customer's name, product name, quantity, goods amount, specific reasons for product quality, and the request for refund or exchange. We need these for a record to handle the application.

3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not provide exchanges or returns. The return rate for different products varies according to the actual situation of the product.

4. Please contact our customer service after returning the goods. Once we receive them, we will exchange the goods or refund the money according to the situation. For products that have no quality problems after inspection, we will return the original goods (except for the 7-day return policy without any reason). For the situation of sending non-company products to our company, we reserve the right to not process the return and exchange directly and return the goods to the customer.

5. The following conditions do not allow for returns or exchanges: damaged or incomplete product packaging, missing product accessories or related documents, unauthorized repair or modification, use or storage not in accordance with normal methods, and goods beyond the post-sales service period.