FAQ:

Buyer: Does this come with free shipping?

Seller: Dear, our products are not shipped for free. Please consult the customer service before placing an order to determine the shipping fee, and then you can place the order.

Buyer: How is the quality of your product?

Seller: Dear, our factory produces the products ourselves, and they have passed quality testing, ensuring quality!

Buyer: Glass is a fragile item. What should I do if it breaks after receiving it?

Seller: Dear customer, our products are all damaged and compensated!

Buyer: How can I know if there are any damages if I order so much?

Seller: Dear customer, if there is even one broken item in a box, the unloading sound will be particularly loud. Please pay attention when receiving the goods, and you can quickly tell the difference.

● About shipping fees: The price of this product is the factory price and does not include shipping fees. It can be shipped.General private logistics (without logistics information), Yimidida, Anneng Logistics, ZTO Express, Best Express, etc. Please consult the customer service for logistics costs before placing an order.Special Reminder: For customers who need to use the standard express delivery (delivery to your door), please note that the express company will only deliver to the entrance of the first floor. If you need to have the delivery brought up to the second floor or higher, there will be an additional charge. If your address requires delivery to a higher floor, please contact our customer service in advance to inquire about the price, thank you for your cooperation!!

● About Customization: All products can be customized with the company logo (on the box or on some product surfaces), with various customization methods and different charges. Please contact customer service for details. Due to the numerous custom processes, it generally takes about 3-4 days for production, so customers who need to customize should pre-book time to place an order. Customized products are not exchangeable or returnable.

● About Shipping: Products with stock available upon payment.Orders placed in the morning are generally dispatched on the same day, while orders placed in the afternoon are generally dispatched the next day.If the product is not in stock, it takes a certain period of time for production and packaging, which is generally about 3 days for shipping. Please understand (except for custom products).

● About Receiving: To ensure your legal rights and interests, please sign for the parcel only after confirming that it is not damaged. If you find any damage, missing, incorrect or insufficient items, please contact our Alibaba Messenger customer service. We will verify and handle your issue immediately.

● Regarding invoices: We can provide official machine-printed invoices, electronic invoices, and tax invoices for VAT purposes.The invoice will incur a tax point, while a receipt is free if issued;

● Note: Our factory does not accept shipments without any conditions. If there is a rejection, the buyer must bear the labor costs, packaging costs, and the round-trip shipping costs for this order. Please take it seriously; if you have any questions, you can contact the Alipay customer service directly.