Product Name: Colorful Unicorn Stress Ball

Product size: 8.5*6cm

Product weight: 63g

Product Specification: 288 pieces/piece

Shopping Terms and Conditions

 Product DescriptionBefore purchasing the goods, please try to raise any questions or doubts about the goods, and we will patiently answer them one by one for you. All reasons such as "it is different from the picture, there is a gap between imagination and reality, and it is not as beautiful as the picture" cannot be used as reasons for returning or exchanging the goods.

Out of stock replacement:All products in our store have a high turnover rate, so it is possible that we may temporarily run out of stock. If such a situation occurs, when buyers inquire about products, we will inform them of the situation. If a buyer has already purchased the product, we will provide three options for the buyer to consider: 1) Exchange the product according to the buyer's requirements; 2) Extend the transaction time at the buyer's request until the product is available; 3) Full refund.
Color and Style:Our store offers wholesale and retail services, and all goods will be sent randomly based on the existing colors and styles. We do not specify the color or style. Our warehouse staff will try their best to ensure an even distribution of colors, but sometimes due to incomplete color batches or only having one color available, we kindly ask for the buyer's understanding.
Packing: Our warehouse is staffed with professional packing personnel who pack carefully and meticulously, using sturdy outer boxes with strict adherence to packaging standards. As a result, the rate of damage during transportation can be controlled to one in a thousand, and customers who have purchased goods from our store have all praised our packaging.
Price: All our products are manufactured in our own factory with very thin profit margins. All goods are sold at a fixed price to save time for both parties. We regret to inform you that we do not accept any negotiations on prices. Thank you for your cooperation.

 Product quality issues:Within 3 days of receipt (subject to the date of signature on the shipping document), if you discover a functional failure or quality issues with the product, please contact us immediately. If it is confirmed to be a quality issue with the product itself, we will provide a replacement at no cost to you, and we will bear the cost of the return shipping. We will not accept claims after the 3-day period, and we will not accept any false or exaggerated claims once they are verified.

Shortage of goods received: Our warehouse has strict personnel for each order, including order pickers and inventory checkers, to ensure that there are no issues of missing goods and to ensure that every customer is satisfied with receiving all the products from their order. Moreover, our warehouse has full-process packing videos, and if a customer finds any missing goods, please carefully count them multiple times and contact our online customer service in the first instance. After verifying the packing video, we will give the customer a satisfactory response.

courier

Due to our good cooperation with the courier companies, we can offer low-cost delivery fees for most parts of the country. For customers with orders under 400 yuan, we recommend choosing courier services as the first option when there is no direct logistics available. Our company cooperates with Shenzhen Express and Tennen Tien Express. If you have a specific courier company in mind, we will charge the pre-paid postage according to the logistics standards of that company. We will refund or charge you based on the principle of 'more refunded than paid'. Please note this.

Automobile Transportation (Logistics)

Due to the system default shipping fee being charged based on courier fees, buyers who require logistics services will find that the shipping fee for their order is significantly higher than expected. There is no need to worry; you can simply contact our online customer service after submitting your order to have the shipping fee modified.

Common Issues in Transportation

Deliveries by courier usually take one day to arrive in the Jiangsu, Shanghai, and Zhejiang regions, and about 3-4 days for other areas. However, due to adverse weather conditions or national holidays, there may be delays. Additionally, the quality of service provided by each courier branch can vary, and there might be instances of poor customer service or damaged packages. These are unforeseen factors beyond our control. If you encounter any issues, please contact us immediately, and we will do our best to help you resolve the situation with the courier company. We do not accept any middle or poor reviews due to courier issues.

 For direct delivery, the goods will arrive in about 3 days after shipping; for areas requiring a transfer, it will take about 6 days. For remote areas, the time will be slightly longer, and please consult our online customer service for specific details. Due to the fact that logistics information cannot be tracked online or in the order, please contact the seller in time if you have not received any shipping information after the described time.

In addition, the quality of staff at each logistics company's branch is different, and there may be individual staff with poor attitudes or damage to the parcel, which are all unforeseen factors. Please contact us immediately if you encounter any problems, and we will try our best to help you communicate with the logistics company. We do not accept any middle or poor evaluations due to the reasons of the courier.

For customers who have purchased for the second time or more, and have given 5-star positive reviews after receiving the goods, our store offers member discount prices. The more you buy, the greater the discount will be.