Company Introduction:

Foshan Nanhai District Dali Chengxin Pet Supplies Store distributes corrugated paper cat scratching boards, cat sofas, cat toys, pet supplies, pet clothes, pet bedding houses cages, dog leashes, cat leashes, and so on. It is popular in the consumer market and enjoys a high status among consumers. Our store has established a long-term and stable cooperation relationship with many retailers and agents. We offer reasonable prices, strong strength, and we value credit, contract compliance, and guarantee the quality of our products. We have won the trust of our customers by operating with a variety of products and the principle of low profit and high volume sales.

Cooperation Guide:

1. Wholesale Explanation 

1. Our products support single item wholesale and mixed batch.

2. Mixed Lot: Minimum order quantity for each style is 10 pieces. Mixed lots allow for a rich variety without excessive capital accumulation, making it easier for capital turnover.

3. For styles with more colors, we will average distribute them during shipping. We apologize for not being able to specify the color!

Section Two: Transaction Process

Please contact our customer service to obtain the order format. First, select the products you want, mark the quantity, and then send them to our customer service for confirmation. We will confirm it as quickly as possible and then provide you with the confirmation form for review. After receiving the payment, our company will immediately prepare the goods according to your requirements and ship them within about 3 days after you choose the shipping method.
1. After the goods are shipped, the order status will be updated in time. Please log in to Alibaba to check the logistics tracking status by the order number.

 2. After you receive the goods, please confirm the payment in time.

 3. Payment MethodTo ensure safety, we will use Alipay for payment.nbsp nbsp nbsp nbsp

Section 4: Transportation Instructions 

All product quotes do not include shipping fees and taxes (shipping fees need to be paid by the customer themselves). To save on shipping costs and speed up the delivery, we support logistics services such as Best Logistics, Dewang Logistics, and Huayu Logistics.

Five, after-sales service

Please carefully read the company's wholesale instructions, after-sales service, payment methods, and transportation instructions before shopping to facilitate better communication and collaboration between both parties.

1. If there are any quality problems with the product, please refer to the after-sales service. For some high-end products and other goods with a clear stipulation of warranty period on the certificate of quality, the warranty period is half a year or one year in accordance with the provisions of the warranty card.

2. The pictures of the products attached for reference only. Due to product updates or improvements in quality, some configurations, colors, and styles may change. We apologize for any inconvenience and will not notify you in advance. All orders are subject to the actual products.

3. All prices are subject to the settlement price of the day, and the prices of the goods may fluctuate due to the rise in raw materials without prior notice.

4. If you have not received the goods 10 days after the payment, please write to us or call to inquire, to avoid any unexpected incidents. Once the customer confirms the receipt of the goods, the transaction is completed.

5. If you have any questions after receiving the goods, you can contact your customer service to provide you with better after-sales service.

Sixthly, Return Policy

1. The customer shall check the quantity and quality of the goods within 3 days of receiving the goods. Any problems can be promptly fed back to the after-sales customer service for processing. If there is no objection after 3 days, it will be considered as the completion of the transaction. Subjective dissatisfaction or imaginary reasons, actual no quality problem returns, will not be accepted. Before shipping, all items are carefully inspected and professionally packaged. If there is any damage due to transportation or quality problems, the return freight will be borne by the purchaser! (The consignee may also initiate a claim procedure with the logistics for damaged goods).

2. Please do not return non-company products without permission to avoid any inconvenience to both parties.