Shipping instructions

the products of this toy factory all have basic inventory, but because our building blocks, deformation robots, baby products and so on are all hot-selling products, and at the same time, there are many export and domestic orders, therefore, we do not rule out the possibility that some goods are out of stock after placing an order. Therefore, the delivery period is normal within two to three days. We will try our best to arrange early delivery. If you have goods, try to deliver them on the same day. If some of them are out of stock, they will be ready within three days. Please forgive me! If you want to place a large number of orders, the delivery date and payment method need to be confirmed after negotiation with the customer service.

Our company's default express delivery nationwide is Yousu Express and Huitong express. If you cannot reach the region, you can use postal parcels. If you need other express delivery, please contact customer service. The freight is charged according to the actual weight. Please contact customer service to modify the freight after ordering!

Solution to shortage problem: generally, we will contact the consignee to inform the reason of shortage, and obtain the consignee's consent to change the style or color, etc. If the consignee cannot be contacted, the default principle is to deliver as much as the goods can be delivered according to the order. The remaining payment will be returned to the purchaser in full amount.

Signing instructions

the buyer himself is requested to sign the package after checking it in person. If it is found that the quantity does not match and the goods are damaged, Please seal it as it is and refuse it immediately. Contact the owner immediately in front of the courier and return it after my confirmation. Once signed, our store will not bear any responsibility, please pay attention!!! The same problem occurs after others sign for it, so please sign for it yourself!
Damage: The responsibility for damage caused by transportation will not be borne by our company (we recommend that you choose insured logistics such as Debon and Jiaji). However, we have the obligation to make every effort to help customers solve this problem. Our company will use logistics double-layer packaging, padded buffer, compact stacking and other methods to avoid damage incidents. Please check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please sign and confirm by courier.
Problem 1. The courier refused to open the check together.
Solution: After you sign the express Bill, you must take it and return it to the Courier after checking it.
Question 2. The courier refused to sign to confirm the missing quantity.
Solution: Just write down his phone number and name
please read the above carefully, which is very important.