About shipping and logistics

After you make an order, we will ship the item within 72 hours.

B items usually take 2-5 days by courier and 3-7 days by logistics to arrive!

The service of C Express is beyond our control, and we hope you can understand our difficulties. If the delivery has offended you, please contact us in time, and we will solve the problem for you immediately! We hope you will be merciful and not easily give negative reviews! We cherish every review and the sense of achievement of receiving positive reviews. If it is really malicious, we will also complain to the end, and hope for your understanding!

Goods damage

A: Before shipping, we carefully inspect each product, with three quality checks and triple guarantees, to ensure that each product sent out does not have any quality issues. For customers who send parcels by courier, they need to inspect the goods first and only sign after confirming that the goods are intact. If the courier must sign first before they can see the goods, you should also stop the courier and inspect the goods together on the spot. If there are damaged products, mark the damaged products on the courier's delivery slip that they will take back. This way, we can ask the courier company for this slip to prove that there was indeed damage at that time.
B: For customers who send goods by logistics and air freight, please pay attention to the following: ensure that the box is intact when signing for the delivery! Also, make sure to inspect the goods before signing the receipt. If the boss of the freight forwarding company wants to sign first and then inspect the goods, make sure to inspect the goods at the freight forwarding company before picking up the goods! If the box is damaged, open the box on the spot to inspect the goods. Our boxes have contact information! We can be contacted at any time!

C: If the product is not received in accordance with the above two methods, we are not responsible for any missing products, damage, or other surface consistency issues as stipulated by Alipay.

If you find any quality problems with our products, please contact us within 24 hours of receipt. We will not process any claims after this time! Furthermore, all communication must be handled through Taobao Wangwang.

E. For wholesale large customers who use air freight, except for any other agreement between both parties, we only commit to the goods arriving at the city where the buyer is located! We do not commit to the specific area or street where the goods will arrive.