Purchasing Terms
1. Manufacturer's stock of genuine products
All the goods in our store are directly produced and shipped by the manufacturer, eliminating the price of middle agents to provide customers with the largest profit space.

"2. About Sizes
Each item of merchandise in our store is measured by hand without the use of precision instruments, so there may be slight errors. Please refer to the actual goods for accuracy.

3、关于颜色
All the goods sold in our store are photographed with actual items, but due to the fact that ceramic products have a large number of light-emitting surfaces, lighting is difficult to control. Additionally, differences in color perception may occur due to individual eyes, monitor resolutions, and other factors. As a result, the actual items received by buyers may differ in color from the images. If you are strict about color, please be cautious when making a purchase.

"4. About Customer Service
Your satisfaction is our unwavering pursuit, and your 5-star rating is our recognition. If you have any questions or are dissatisfied, please feel free to contact us. We place great importance on every customer's concerns and strive to ensure your satisfaction.

If you cannot reply in time, please contact:

Phone: 13186982331
5. About After-sales Service
The damage during transportation will be borne by our company, so please open the box at the logistics point to check the goods immediately upon receipt. If you find any damage, please take photos within 24 hours and inform our customer service. After confirming the damage, we will compensate you for the price to your Alipay account. However, if the damage is not reported within 24 hours, it will be considered as delivered in good condition, and the customer will be deemed to have waived this guarantee.

6. About Shipping
Due to the complexity of the wooden frame setup, small orders are generally shipped within 12 hours, while large orders are generally not later than 48 hours. Special holidays will be notified separately.