Customers who place orders at our store should consult the Alipay messenger if they have any color or style requirements. If there is stock on hand, we will try our best to meet the customer's requirements. If there is no stock, we will have to send the goods randomly. We will also inform the customer, and you can decide whether to treat it as a shortage of goods; The objective treatment of goods, the network price is cheap, but it is impossible to buy a product worth 100 yuan for 1 yuan. Do not expect too much, one price one product, we will ensure the quality of the product, but we do not accept your "different from imagination" reason to give returns and bad reviews; The pictures are not very good, please understand, we are all physical shots, some styles have many, not all shot up, some random shipping products may be different from the shape of the picture; Because our store sells at the same time as the physical store, the inventory is changing at any time. If there is a temporary shortage of some products, the owner will notify in time, and the buyer can choose to wait or refund. Sometimes, there are also cases where the goods are missing after the goods are sent, and the customer service cannot contact the customer in time. Here, the shop asks everyone to bear more; Due to the large number of daily shipment orders, the shipment personnel cannot check the chat records one by one. If you have any requirements, please write them in the message. If there is no note, all family members are considered to have no requirements, and they will not be responsible for the requirements of the buyer. Hope to understand! Regarding the specific explanation of damage in the logistics transportation:When we load our warehouse, we will be very careful and try to pack firmly, but we cannot guarantee that there will be no damage. Products such as plastic and other recyclable products can be exchanged, but glass products and materials such as melamine cannot be exchanged or returned. The shipping cost for exchangeable products is at the customer's own expense. Because the products sold by our store are all inexpensive, the 12 yuan products cannot be compared with those of several dozen or several hundred yuan. Please understand that low-cost products cannot be perfect. It is normal for products with some defects. We suggest that customers who are too picky should avoid buying to avoid unnecessary trouble. Before shipping, we will check the goods to try to reduce the rate of damage. Damage may also occur during transportation. Strict buyers should be cautious when shooting. Customers who receive the goods and ask for refunds in the form of individual bad damage or those who like to find trouble should avoid buying. Thank you! Once a customer has shot, they agree to the rules of our store and no further explanation is needed (this is a special statement).