1. All the precious items in our store are photographed with watermarks, which means what you see is what you get. The actual items are basically the same as the pictures, and we guarantee the quality. Please rest assured to purchase.
 

2. Exchange and return: Due to the fact that the photos were taken in a studio, there may be color differences from the images. Also, due to the resolution, monitor, and graphics card of each computer, there may be slight differences in the images, which is a normal phenomenon! If the product packaging is damaged and affects resale, it will not be exchanged or returned.

3. Color difference issue: Due to individual perception, display screen issues, and the difference between actual items and images, there may be some color differences. Just like when we take photos, the images are usually brighter, while the actual items are darker. Therefore, customers who care about color differences should carefully consider before making a purchase.

4. Feedback: I value each buyer's feedback and strive for perfection in service. If you are not satisfied with the product after receiving it, please do not rush to leave a review. Contact the store owner quickly to discuss and we will find a solution for you. Also, please give a sincere feedback after we solve your problem.

5. Quality issues: A dedicated department will pack the goods before shipment, and there should be no quality problems. However, it is impossible to achieve 100% perfection. The products are basically high-fakes, and if there are any discrepancies from the authentic products, we apologize for not being able to accommodate your request. If there are any inherent defects in the product, please contact us within 48 hours of receipt to ensure that we can resolve the issue appropriately.

A. The return shipping costs for non-quality-related returns are the responsibility of the buyer.
 

Please ensure that the return or exchange is done with the original packaging intact, so that it does not affect the next sale, including the packaging bags.
 

Please sign for the receipt of the goods in person when you receive them, and check the goods for any damage in front of the delivery person before signing. If someone else signs for you or if you sign after discovering damage, we reserve the right to refuse your exchange or return request.
 

Therefore, the store will not be responsible for any items that are not due to quality issues. If you return the goods without our permission, any loss or additional costs will be borne by the buyer.

6. Size Issues: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 2CM is considered normal. If you blame the seller for a recommended size error after the fact, we apologize but we do not accept this as a reason for a return.

7. Express Delivery: Our store works with a courier company that generally arrives on time, but sometimes, due to special circumstances, it may be delayed by one or two days. This is especially true during adverse weather conditions and public holidays, when there may be delays. Due to different delivery times in different regions, there may be no deliveries on weekends. Additionally, the quality of the courier company's delivery personnel varies from one branch to another, and there may be instances of poor customer service or damaged packages. Some sellers cannot predict these unforeseen factors. In short, if you encounter any dissatisfaction, please contact us, and we will actively communicate with the courier company to resolve the issue.

Dear friends, please note:
The problem of goods receipt: When you sign for the goods, please make sure to count them immediately to ensure they are in full quantity.
If the goods are missing when the logistics delivery person is present, please ask the logistics personnel for a signature proof.
Prove how many goods you have received, and if there's anything missing, we can either refund or send you a replacement.
I will be responsible to the end. If there is a shortage of goods without a signature proof, please contact me.
We are not responsible for any losses. For a smoother transaction, please ensure that you count the goods in person.
There is a reason for everything. Please understand this, and we ask our clients to be more understanding.
Damage Issue: Please remember that if the customer's goods are transported by logistics and courier,
Our company always packs our goods very tightly, but it's difficult to guarantee that the logistics and courier companies will not damage the goods during violent unloading.
Therefore, regardless of the quantity, always open the package to check. Look for any damage to the packaging. If there is damage,
Or if the appearance is unsatisfactory, please refuse to accept. If you sign without checking, the consequences such as damaged packaging will be the responsibility of the recipient.
Our company does not assume responsibility for skin damage caused by transportation.
Logistics transportation: If your goods are to be transported by logistics. Please confirm the logistics company that is closest to your location, and then contact customer service to confirm the details after communication.
Our company will arrange the transportation by the logistics method you provide. If we cannot provide the relevant logistics, our customer service will contact you to confirm the logistics method. Only after you accept it, can the goods be shipped.
Many customers should understand that many logistics services require them to pick up their own goods. Once the goods arrive at their destination, they should...
If the goods are returned due to the reason of not being able to pick them up personally or if they are refused for no reason.
The logistics return shipping fee is required.
Product Quality: All products are directly delivered from major manufacturers.
However, various uncertain factors may lead to the loss of functionality. Please make the necessary preparations.
Our company only guarantees that the products are genuine original factory products!
Return and Exchange: Return and exchange conditions -- product quality issues leading to the loss of product functionality. We will handle it with a return or refund.
Return and exchange items are listed on the return and exchange list, with the reasons for the return and exchange items. Other reasons such as poor sales, not as good as expected, etc., are not due to quality issues.
We do not support return or exchange requests.
Note: We do not produce high-quality products, nor are they crafts or artworks. They are merely ordinary commodities. Perfectionists or those with extremely high standards for products,
Please make a grand turn and gracefully detour. Transportation is completed by third-party logistics companies, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions.
The estimated transportation time we provided is for reference only and is not part of the contract. It also cannot be used as a reason for returning the goods.