Two years for a new machine, five years of warranty!

We are a professional wholesale gift and marketing supplies company. Our profits are very thin, and we focus on volume, so we do not support retail. If you make an order, we will not ship it. However, if you want to take samples, it is excepted. Once our products are sold, we do not accept returns or exchanges for any reason, except in special cases where you need to inform the customer service online and get their permission. Otherwise, we will not assume any losses that may occur after the sale of the products. [About Shipping Costs] The prices on the internet are already for bulk wholesale and do not include shipping or tax. By default, we ship by express delivery. If you need to ship by logistics, please contact our customer service.

【About After-sales Service】
If there are quality problems with electrical products, after-sales service is to return the product to the factory for repair, and the shipping fee is borne by the buyer. For cookware products with damage such as flattening or breaking, you can refuse to accept the parcel at the scene (please, make sure to inspect it carefully before signing!). For any damage discovered after signing, or for situations that affect resale, the store will not assume any responsibility!
[About Shipping]
If you have urgent goods, please communicate well with the customer service in advance to avoid affecting your use! The product packaging may be temporarily changed. If you have any special requirements, please note that during special periods such as Double 11, Double 12, or activities, it may affect the arrival time. If you have special needs, please make sure to place an order in advance! We will do our best to deliver the goods to you as soon as possible.
All products sold by our store do not include shipping fees. We strictly inspect the goods before shipping to ensure quality. Once the product is sold, we do not accept returns or exchanges for any reason other than quality issues. We strongly recommend that you open the box and inspect the goods in front of the courier upon receipt of the parcel. If there are any damages, please refuse to sign and contact our customer service. If any damage is discovered after opening the box, we will not be responsible for the return shipping fees. Once the customer successfully pays, they are deemed to have agreed to these terms.