All the products on this website have real-life photos, detailed descriptions, materials, dimensions, and sizes. Please feel free to shop with confidence.

Color difference explanation: Due to the differences in background, lighting, and the display screen's color reproduction, the color of the product may vary. This is beyond our control and is not considered a quality issue. The product is as per the actual item. Most of our products are handmade, and if you are very particular about color differences or minor imperfections, please carefully consider before placing an order.

About shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Essentially, if an order is placed and paid before 4 PM, the goods will be sent out that same day. (Excluding weekends.) In the event of stock shortages, we will contact you by phone or Alipay to inform you. When shipping, there is a dedicated personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out.

Express Logistics: Our default express delivery is ZTO Express. If you need other express delivery services, please contact our online customer service. If the express delivery does not arrive or if you need the goods urgently, please contact the customer service to change to SF Express and China Post. For large consignments, please inform the customer service about the nearest logistics company address and the name of the consignment station so that you can pick up the goods in a shorter time and at a closer location. We solemnly declare that both express delivery and logistics are beyond our control, and please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival to evaluate our services.

04 About Receiving: Please personally sign for the goods upon delivery. If the delivery is accepted by family members, friends, or the gatekeeper, it will be considered as if you have personally signed. Please ensure that you open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to accept the delivery.

After-sales service: If you encounter any quality issues within three days from the date of receipt, please contact us immediately. We will provide a response for returns and exchanges. We will not accept any requests after the three-day period. If there are no quality issues, we will not process any returns or exchanges. If the buyer is dissatisfied with the product due to personal preferences, such as not liking it, significant differences from the pictures, not meeting expectations, or not being as good as they imagined, the product is not eligible for returns or exchanges.

06 Regarding feedback: Your sincere evaluation is our relentless motivation for progress. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction and restore your pleasant mood.

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