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• customer service online time

  
  

  monday to Sunday: 09:00~23:00 (including national legal holidays and spring festival)
  TEL:16671006662

  
  

• sample/picture customization
  

  customers are welcome to support sample/picture customization, please contact Customer Service for details!

• 1. Sample cost due to different styles and production process complexity, the sample cost is 200 yuan-1000 yuan.

• 2. Confirm the order and return the sample fee.
  Customized quantity: Up to 1000 pieces per model (subject to specific style)

• logistics restrictions in some areas during the epidemic

due to the impact of the epidemic, express delivery in logistics restricted areas cannot be delivered. Please understand that the delivery time cannot be determined!

• Precautions for return and exchange

due to the exchange problem, you need to confirm the inventory of the goods, so please contact the customer service staff to handle it.

※ Important note: In order to ensure the timely return of your goods, we recommend that you use regular express delivery and do not send the goods to pay ※
on the premise that the customer service personnel confirm that the goods you need to replace are in stock, please cooperate with us to do the following:
1. Contact customer service to register relevant exchange information (color, quantity, exchange address, recipient, contact number, etc.).
2. If the goods have not been sent out within seven days after the registration and replacement, we will be deemed to give up the replacement.
3. After the goods are sent out, please contact Customer Service again to inform the waybill number of the goods sent back so that we can track the returned goods and operate the exchange for you faster.
4. After the warehouse receives the returned goods and reviews them, it will be sent out as soon as possible. Please check them carefully.
5. You must bear the return shipping fee and the return shipping fee.