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2.Please choose the size carefully, and pay attention to the introduction and instructions of the size and color.Due to size and color exchanges, the return shipping fee is borne by the buyer! We will indicate the actual size of the product in the product introduction. Please do not use unrealistic imagination. It is really different for everyone, and the error of 3-5CM for plush toys is normal~~~

3.All items are sold as is and are non-refundable unless there is a quality issue.Before shipping, we will conduct strict inspections, but we are not perfect. Please ensure that you check the receipt carefully. When you receive the courier package, do not rush to sign for it. Please open the package immediately to confirm that the goods are intact and the quantity is correct, and then sign for it with the courier delivery person! If you find any missing, stains, damage, or other abnormal problems after signing, please refuse to accept and contact us. We will definitely give you a satisfactory answer. Otherwise, if you blindly accept and find problems later, we have already lost the ability to recover these losses for you. Once the receipt is signed, it is considered to recognize and accept the goods (signing represents the confirmation of the correct appearance and quantity of the goods). We will not bear any responsibility for the surface of the goods. It is really a case that we cannot help. If there is a person to sign for the recipient's address, such as the front desk or the gatekeeper, please make the receipt in advance and also follow the above method to check and sign for it. Otherwise, we cannot help solve the losses caused by it.