About shipping:For orders under 500 yuan, we recommend using express delivery. It is fast and convenient, similar to logistics. If you choose logistics, you need to pick up the goods at your city's logistics center. Please inspect the goods in person to ensure they are not damaged or missing. Otherwise, they will not be responsible for any damages, and it will be difficult for us to help you with any disputes. Please understand that all the products shipped from our store are counted twice before packing. If you find any missing goods, please contact us for verification.

About returns and exchanges:If the product quality issues cause the loss of product functions, we will handle it. Wooden products may have imperfections due to their own craftsmanship and material issues, and we will not handle them if they do not affect use and sale. For minor damage, you can keep them, and when the total weight reaches 5Kg or more, you can send them back by postal economy express. For high-priced express delivery, we will compensate according to postal freight. After the return, we will send the goods to you again when you place an order. If you do not place an order within a short time, please contact the customer service for processing. Thank you.

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