The company follows the principle of low profit and high volume, and the products are not negotiable.

Due to the wholesale nature, the profit margin is low. All transactions with our company are subject to the policy of payment upon shipment: use Alipay for payment.

All products sent by our company are individually packaged with beautiful and independent packaging. In addition to the original packaging, we also add an outer packaging to enhance the ability to withstand pressure. Despite our precautions, it is still impossible to completely avoid problems that may occur during long-distance transportation, such as scratches, bumps, and squeezes, etc.

Our company has a basic amount of inventory for all products, but due to the fact that we also have a considerable amount of export and domestic sales orders, there is a possibility that some orders may not be available after placing them. Therefore, it is normal for the shipping period to be two to three days. We will make every effort to arrange early shipment. If there is inventory, we will try to ship the same day, and for those without inventory, we will have the goods ready within three days. Please understand and forgive us! If you need to place a large order, the delivery period and payment methods need to be determined after negotiation with the customer service.

The solution to the shortage problem: In general, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style or color. If we cannot contact the consignee, the default principle is to send as much as we can according to the order. The remaining payment will be fully refunded to the purchaser.

Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, and contact the shop owner in person in front of the courier. After confirmation by the buyer, it can be returned. Once the parcel is signed for, the shop will not assume any responsibility, please pay attention!!! The same applies to problems that arise after others sign for it. Therefore, please make sure to sign for it yourself!

Damage: The responsibility for damage caused by transportation will not be borne by our company. However, we have an obligation to do our utmost to assist the customer in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other consignee) must check the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

Question 1: The courier refuses to open the package together for inspection. Solution: After you sign the courier receipt, make sure to hold on to it until you have completed the inspection. Then, you can return it to the courier.

Question 2: The courier refuses to sign to confirm the missing quantity. Solution: You can just remember the courier's phone number and name.

Unreasonable return policy: In the event of a return or exchange request, the customer must ensure that the goods are in perfect condition, have not been used, and are undamaged, without affecting the resale of the product. (If the returned goods do not meet the standards, a 30% handling fee will be charged by our site). The shipping cost for unreasonable return or exchange is borne by the buyer.

Subjective defects: Our products are of high quality and low price, offering great value for money. Some buyers may find that the workmanship is somewhat rough with imperfections, or they feel that the materials are not of high quality, or that the products do not meet their expectations, etc. However, these do not fall under quality issues. No product is perfect, and if you are too picky, please look elsewhere. Our images are all taken from the actual products, and all dimensions are measured by hand. An error of 1-2CM is considered normal.

Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as changing the batteries, adjusting the battery placement, or reconnecting the wires...). For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.

Product Quality: All products sent by our company will undergo multiple inspections, including during production, after production, and before shipment. Only completely qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality.

Product Images: All product images are 100% taken from actual products, which can truly reflect the actual appearance of the product itself. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging methods of the products and packaging. Please refer to the actual product for the final decision.

Other: Although we offer high-quality toys, we kindly ask perfectionists or those with strict product standards to gracefully turn around and find another path. Shipping is handled by third-party logistics companies, which are beyond our control. The shipping time is affected by numerous factors such as weather, vehicle scheduling, and traffic conditions. The estimated shipping times we provide are for reference only and are not part of the contract. They also do not serve as grounds for returns.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.