【Product Inspection】Before the shipment, our company will conduct additional testing for each item, ensuring 100% quality inspection to ensure the quality of the goods you receive. In case of any quality issues, please communicate with us in time to ensure that the problem can be resolved.

【Quality Issue】If the product has obvious quality issues before use and has not been tampered with, please contact us within 24 hours to arrange for a return or exchange. Products with intentional damage or that have been used will not be eligible for a return or exchange.

【Product Exchange and Return Policy】We do not accept returns or exchanges for goods without quality issues after the sale. Please carefully check all dimensions before purchasing. Please carefully consider your purchase. Exchange is limited to quality issues. Buyers must propose a return or exchange within 24 hours of receiving the goods. Exceptions will not be accepted after this time. For goods that need to be exchanged or returned, please do not use EMS. Otherwise, we will not assume the shipping costs for the returned goods. We will resend the goods within 3 working days after receiving the goods.

【Warranty Terms】Due to the uniqueness of adult products (personal intimate products), we do not offer warranty for used products.