Special Note:

  This envelope is a custom-made product, and the price can be affected by different materials, sizes, processing techniques, and quantities. 实interDealPricePlease refer to the customer service quote for the price, and please make your purchase.Please ensure to communicate with the customer service in detail before placing an order.

 "以免带来"可以翻译为"to avoid bringing"。NonecessaryofExcuse me, thank you!

 The common thickness of pearl paper: 120G (the thickness of a standard envelope)/250G (approaching the thickness of a business card)

 Quality Assurance

 Production Workshop Display

Purchasing Terms

Question: What kind of documents are required for printing?

Answer: Provide CDR, JPG, and PNG files for printing (gold embossing content requires vector graphics), please convert all text in the CDR file to curves, and the resolution of JPG images must be greater than 300dpi.
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Question: Can I print without a file?
Answer: Yes, you can contact customer service to provide your relevant information and layout design requirements, and the customer service will design according to your requirements or provide templates for you to choose.
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Question: What is a proof, and what are the precautions for proofing the final draft?
Answer: Proofs are documents reflecting the actual printing effect, which are used to confirm the actual printing effect. To avoid any disputes or similar situations, if the customer confirms the proofs and arranges for the printing of the product after confirming that there are no errors, the company will not be responsible for returns or refunds for any problems caused by textual content or other non-printing quality issues after the printing. If reprinting is needed, the corresponding fees must be re-paid, and we kindly remind all customers to pay attention to this before printing.
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Question: Can the document be revised after it is finalized?
Answer: No, once the document is finalized, it will be arranged for film making and printing. Therefore, it is very important to carefully proofread before finalizing the document to avoid any unnecessary losses.
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Question: About the printing color difference problem.
Answer: Due to the different brands of monitors used by everyone, there is a color difference. In addition, the printing color and screen display belong to two different concepts of color, using different principles, so there will be a slight error between the color of the printing product and the color of the screen display. It cannot be used to require the color of the finished product based on the color of the computer screen or the printed draft. We will strictly print according to the CMYK color value standard in the document. The color difference of CMYK in printing is normal within 10%. If you cannot accept any color difference, please do not order.
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Question: About the cutting issue.
Answer: There will be an error of 1mm-2mm during the cutting process in printing, which is a normal phenomenon and not a quality issue. Please avoid creating frame effects around the edges when making the file. If you insist on adding frame effects, please try to make the frame at least 3-4mm wide.
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Question: What situations are not eligible for a refund?
Answer: The problems that have been clearly stated in our product details are non-refundable, such as when the product size is clearly stated in the product description but the customer does not check the size, they cannot apply for a refund after receiving the product because the size does not match their expectations. Another example is when a proofreading error, such as a typo, is found after the printed product is received, or when the paper type is specified but the customer is not satisfied with the material or thickness after receiving the product. If there is any damage to the packaging during the courier logistics process, please open the package in the presence of the courier. If the product is damaged or damaged, refuse to sign and take photos as evidence, contact the customer service staff for processing. If you have already signed, we will not accept the refund application. Therefore, please ensure that you read the product description carefully before ordering and consult with customer service to avoid unnecessary losses. In addition, delays in the arrival of the goods due to unavoidable factors (such as natural disasters) cannot be applied for a refund.
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Question: What should be done if there is a quality dispute?
Answer: Please report the problem to customer service and communicate patiently with them, do not blindly leave negative or neutral reviews, and we will try our best to solve your problem.

Friendly Tip: All printed products printed at our store, please confirm the final draft by taking a screenshot or sending a JPG file. We do not provide the original file to the buyer. We will keep the original file for you to print next time. Please cooperate with our customer service staff and do not ask for the original file. Thank you!

Postage instructions:

All shipments from our company will be sent via STO Express (once the goods have been dispatched, you can log into the corresponding courier website with your order number to track the shipment's progress. For areas where STO Express does not reach, we will use EMS. It may take one or two days later, and we kindly ask all buyers to understand this.