About products:

  please unpack and check the product in front of the courier before receiving it. If there is no quality problem, you can sign for it. If the package is damaged or the product quality is unpacked

if you have any questions, please take photos and leave a certificate, and contact our online customer service immediately. The customer service will handle them as soon as possible.

About Transportation:

  by default, our express delivery sends Yunda Express or logistics. If you want to send other express, please contact Customer Service to confirm. If you send the specified logistics, please leave a message or

contact customer service for remarks.

About after-sales:

  if you have any questions about our products, you can contact the online customer service. The working hours of the customer service are 8.30-24:00, which is for three shifts, so please contact online.

Customer service, if you are not satisfied with our products, you must ensure that the packaging, tag, cardboard, etc. of our products are complete, which will not affect our second sales.

For sale, otherwise, the products received will not be returned.

About return and exchange:

  if you need to return or exchange goods, please contact the online customer service first to confirm the reason for return and exchange, fill in the return and exchange information, and place it in the obvious position in the package.

For unopened products that need to be returned or exchanged, double fares buyers shall bear it by themselves; If it is our product quality problem, we shall bear double fares

, but you should pay the freight in advance when returning the goods, and send you the freight again before receiving the goods. If the product is damaged manually after being returned and recycled, I

we will not refund the freight.