Dear boss, welcome to our store. If you need to customize the quantity or modify the shipping fee, you can add WeChat at 19198378956. Our store supports a 7-day return policy for products purchased for personal use. However, we do not support a 7-day return policy for wholesale or sample guests.

Due to the uneven size and weight of the styles, the actual freight cost does not match the submitted order freight cost. The order freight is not the actual freight cost. Customers need to contact customer service to know the actual freight cost.

Buyer Shopping Terms

The price listed for the product is for a box. Our toys are of high quality and affordable, offering great value for money. We offer preferential prices for larger quantities. For more information, please consult our customer service!!!

1. Return and Exchange
From the date of logistics receipt, a return is supported within 7 days. The round-trip shipping costs must be borne by the buyer. Due to the large damage and losses caused by the return of the product during transportation, a refund of 80% of the original purchase price will be made!!! Conditions for returning the product: If the quality problem of the product itself leads to the loss of the product's original function, we will handle the exchange or return, but the resulting shipping costs will be borne by the buyer. The following reasons are not accepted for a return at our store: 1. Products not sold by our store; 2. Incomplete packaging or accessories (the packaging and accessories can be damaged but cannot be missing. If you find a problem with the product during the sales process, please return it to the original packaging and ensure that the accessories are well packed to avoid loss).

Section Two: Product Quality
Since it's wholesale, the shipment quantity is huge, and we can only inspect the quality and appearance of individual products, not every one to check for small imperfections. Possible issues include:
1. Product shipping error: Our warehouse colleagues have checked and re-checked the orders twice before shipping, but there may still be some mistakes. You can try selling them. Our products on Ali are generally very popular. If there is a price difference, please contact our customer service to return the difference.
2. Product Quality Issues: Most problems can be solved by replacing the battery, adjusting the battery placement, or reconnecting the wires. Selling toys means knowing how to repair them. If some products can be repaired with spare parts, we will provide the parts. For specific details, please consult our customer service.
3. Damage to the packaging caused by the courier logistics: We will use double-layer logistics packaging, add cushioning, and compact stacking to avoid damage. The transportation is completed by a third-party logistics company, which is beyond our control. We will not assume the responsibility for damage caused by transportation. Please open the box in front of the logistics or courier to check!! The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, which will not be used as a reason for return, but we will do our best to assist customers in handling the problems caused by logistics and courier.
All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, various uncertain factors may lead to the loss of product functionality. Our company can only guarantee a 98% pass rate, with the remaining 2% falling within the scope of exemptions.
Please be informed by the buyer that by ordering our products, you accept the above terms and conditions.