Jintian Hardware is committed to building the flagship store for Yiwu online goods wholesale, adhering to integrity and service. Jintian Hardware has established long-term cooperative relationships with many manufacturers by providing high-quality products, reasonable prices, and excellent service.

Jintian Hardware welcomes new and existing customers to visit, investigate, and discuss business.

How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

All products can be purchased in minimum order quantities as listed online; support mixed batch, with a minimum mixed batch amount of 10 yuan or 5 pieces, with no limit on the number of items; support two types of transactions: Alipay and direct bank transfers.

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee is for express delivery. If you need further assistance, please let us know.

Send logistics, contact customer service to modify the freight, logistics freight to pay.

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold in stock, and the items displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, some products may not be available.

Please understand that the stockout caused by the timely removal of products. We will contact you by phone or Alipay to resolve the issue.

I have already paid. When will the goods be shipped, and how long will it take to receive them?

If you have not received your item within the corresponding number of days, please contact our customer service. (During peak online sales periods, when the shipping volume increases dramatically, and the courier companies experience overloaded warehouses, there may be delays or lost parcels. We will ship your order within 24-48 hours after your payment is successful, taking into account the payment order. The delivery time will vary due to distance, weather, and the operational procedures of different courier companies. Normally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it will take 1-2 days; to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin, it will take 2-3 days; for other regions, it will take 3-5 days; for remote areas, it will take 4-7 days. For provincial logistics, it will take 3-7 days. Please understand these issues, and we will make appropriate arrangements.)

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

If you are not satisfied with the product, you can exchange or return it within 7 days after receiving it. Please note that the product must not be used and the original packaging must be intact. The shipping fee is on your own.

The following circumstances are not refundable.

A product returned with damaged or incomplete packaging, or missing accessories or relevant documentation.

B Unauthorized repair or modification.

C was not used or stored in the normal manner.

The product is sold beyond the warranty period.

Seasonal products that are past their expiration date are non-refundable (e.g., fans in summer and warm patches in winter)

For products that have been discontinued by our company, we regret that we are unable to offer refunds or exchanges.