FAQ :

Q1: Can I get a sample order?

A1: Yes, we welcome sample orders to test and check quality.

Q2: How do you ship the goods and how long does it take to transport?

A2: We usually ship by UPS, DHL, FEDEX or TNT. Shipping time is usually 4-7 working days.

Q3: What is the process for LOGO printing order?

A3: First, we will provide artwork for visual confirmation, and then we will send you a sample picture or a sample for your confirmation. Finally, we will proceed to mass production.

Q4: Do you offer guarantee for the products?

A4: Yes, we offer one year guarantee for all the products.

我们的服务

Pre-sale service:

Dear customer, thank you for taking the time to visit ZHENGHE Technology Limited.

We promise to reply your inquiry within 2 hours of working time.

We will seriously answer all your questions and needs. Then give you a professional quotation.

Please feel free to ask me any questions regarding to MOQ, Price, OEM service, Payment, and Shipment.nbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbsp

Sales service:

We will promptly notify you the production progress of your order.

We will send you photos/videos to ensure that the products are produced according to your requirements.

If any production problem, we will contact you in time.

售后服务:

We will send you the UPS/FEDEX/DHL tracking number in time for you to check the logistics progress.

If you encounter any custom problems, we will help you to solve it.

All our products are guaranteed for 1 year. Any quality problem, please contact DHE sales person.