Our products are not mass-produced, and we kindly ask you not to expect too much from the product's appearance. Each product is handcrafted by our employees. However, we assure you that while maintaining low profits, we will also ensure high quality, which is our commitment to you.
2. Before each product is shipped, it will undergo inspection! However, it is inevitable that there may still be poor conditions when the product reaches the customer's hands. We commit to: we can exchange or return. Our profit has been controlled to a very low level, focusing on volume, and we cannot afford the hassle of returning and forwarding fees (this is not Taobao). If there are any poor products, please carefully keep them, and return them to us together when the quantity reaches a certain level. Regarding the postage for returns and exchanges, we will bear the cost within 7 days, and after 7 days, each party will bear their own postage. The return shipping fee standard will be based on our standard for collecting from you, (placing an order is considered as agreeing) rather than the standard you pay to the courier! For customers who cooperate, during the cooperation period (essentially, there is a monthly purchase), the postage will be borne by us.

We refuse to accept collect shipments. Thank you for your cooperation!

This explanation is for customers who have not signed a contract.