Product Quote
1. This product has been quoted at a factory price with advantages. Generally, the price on Ali's website is the main reference. All quotes are for factory prices, excluding shipping and other costs. All payments should be settled in RMB (currency: yuan). 2. Due to the fluctuation of toy materials, please check the price with the Alipay customer service before placing an order.

Shipping and Handling Instructions

1. Regarding express delivery, if you choose the express transportation method, please contact us to confirm the express you have chosen (Yunda, ZTO, SF Express, etc.). After the payment for the goods and the freight is made, we will ship the goods within 72 hours. If there are any special circumstances, we will contact you in advance. 2. Regarding logistics, freight charges are generally paid upon arrival, and the goods need to be picked up at the freight station. The shipping logistics can be provided by the customer (please provide the Changhong freight telephone) or we can help you choose a more suitable one! (Note: we can only estimate the freight for the goods here, the actual freight is the amount when the goods are picked up, and we can control the shipping time, but the arrival time at the freight station is not guaranteed, please understand, thank you!)

Receiving Standards
1. When the buyer picks up the goods, please carefully inspect them in front of the logistics freight company personnel. If you find that the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened and sealed, please open and count the goods in person to check, and if there is any error, please negotiate with the logistics company on the spot for compensation. If the problem cannot be solved, please do not take the goods away. Contact us at the freight station for negotiation; otherwise, after signing, it will be considered as no objection to accept the goods. 2. We ship on behalf of the customer and handle the shipping procedures. The freight is all paid upon arrival. When picking up the goods, if there are any damages, the freight can be used as a guarantee. Generally, it is recommended not to prepay.
After-sales service
1 We do not accept returns in principle. If the product has quality problems due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next customer's order. We cannot accept the situation of sending together when the next shipment is received. The freight costs are the responsibility of the customer. Before sending back, the customer must inform our customer service!!! 2 Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not implement the three-pack policy. If there are problems after use, we do not assume any responsibility. If the problem is within our company's ability, we will help to solve it, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests. 3 The following conditions cannot enjoy the return and exchange: damaged or incomplete packaging of the returned product, incomplete accessories or related information, unauthorized repair or modification, use or storage not in accordance with the normal method, and goods beyond the post-sale service period. 4Unconditional Return Policy: Our company offers a 15-day unconditional return and exchange service (only available to resellers). In the event of a return or exchange request, the customer must ensure that the product packaging is intact, has not been used, and the product is undamaged, without affecting the resale of the product. (If the returned goods do not meet the standards, we will charge a handling fee of 30 yuan). The shipping costs for unconditional return and exchange services are borne by the buyer.

Exclusion of Liability
1. All products sold by us are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that the quality of the products delivered is free from problems. 23 is within the scope of exemption. 2. All goods sent by our store are brand new. Before shipping, we will ensure that the product packaging is complete and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collision, or slight deformation of individual color boxes). The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, which will not be used as a reason for return. 3. Our toys are of good quality and affordable, and they are worth more. Some buyers feel that the workmanship is somewhat rough, there are flaws, not good materials, and it is different from what they imagined, etc. However, these do not belong to quality problems. There is no perfect thing in everything, and too picky buyers please forgive. Please consider and look carefully when purchasing. If you have any doubts, please consult us. 4.All sizes are measured by hand, and an error of 1-2CM is considered normal. All images are uploaded from actual shots. Due to differences in lighting and monitors, there may be some color differences, please understand. This clause will take effect automatically when the customer decides to order our products, without the need for both parties to sign or seal separately. If you do not agree with any of the above clauses, please consider carefully and make sure you agree before ordering products from our company!