Changzhou Borui Adhesive Technology Co., Ltd. is a large-scale and diversified company that provides high-quality products and services to the world through its extensive sales network...
Our company, Changzhou Borui Adhesive Technology Co., Ltd., specializes in the production and sales of industrial adhesive tapes (such as glass fiber tapes, double-sided tapes, PP woven cloth tapes, self-adhesive jinjing kraft paper tapes, etc.), as well as technical services. Currently, the company has departments such as sales, customer service, and technical support.
Our responsibilities and obligations: to help and recommend customers to use the appropriate products, to ensure that the needs of customers in production, to provide perfect after-sales service. In order to give full play to the role of the product, maintain the interests of customers, in the principle of "serving customers, convenient for customers", do a good job in the company's product service work, the company solemnly commit to the following services:

Technical and Professional Services: Our company is equipped with professionals who can provide technical consultation, offering detailed introductions to the working principles, technical performance, and usage methods of our products. We offer process design and guidance for the use of adhesive tapes in various industries, ensuring comprehensive and attentive service for our clients. We are committed to helping our clients resolve any technical issues promptly.

 Shipping Service Commitment: The company has stock available for its regular products, and we commit to shipping within 48 hours upon receipt of payment. Generally, customers within the Jiangsu, Zhejiang, and Shanghai regions can expect to receive the goods within 2 days after payment, while customers from other areas should expect to receive the goods within 3-7 days, depending on the actual situation.

   Active Services: The company provides telephone and online technical support. If customers need assistance while using our products, please call or leave a message online. We will respond to your questions by phone or handle the problem online as quickly as possible.

   After-sales service commitment: If you find that the product is missing, damaged, or incorrectly installed, please contact us immediately, and we will provide the necessary supplements or exchange the product in time.

   Product Information Service: Once you become a client, your initial consumption information will be recorded in our customer relationship management system. We will provide you with relevant product information from time to time to ensure you have a full understanding of the product's status.

Borui