. About Express Delivery and delivery

our default express delivery is ZTO Express and YTO Express. If your region cannot reach it, please contact customer service in advance to explain the express delivery. We will help you deliver the goods within 24 hours after your payment. You from Jiangsu, Zhejiang and Shanghai can arrive the next day under normal circumstances. We will try our best to arrange delivery for you as soon as possible. If the express delivery causes you to receive the goods later, please treat it rationally.

. About after-sales

no matter what problems occur, whether it is the service or the quality of the goods, as long as you contact our customer service, we will definitely solve all the problems for you sincerely. If you do not contact the buyer who applies for refund or return, it is not good for both buyers and sellers. We hope to solve your practical problems. Please ask buyers who like not to contact for direct refund or return to raise your hand. We promise that things that cannot be solved after communication.

. Return without reason within seven days

quality problem: it can be returned and exchanged within 7 days, and the seller needs to take photos to bear the return freight (no one can be damaged)

size problem: it can be returned and exchanged within 7 days without taking photos. The Buyer shall bear the return freight (the goods are intact and broken)

preference problem: the buyer can return the goods without taking photos within 7 days (the goods are intact and broken)

wrong goods sent: it can be returned and exchanged within 7 days, and the seller needs to take photos to bear the return freight (the goods are intact and broken)

return and exchange issues:

① we guarantee that there is no reason to return the goods within 7 days. For non-quality issues, the buyer must bear the return freight. If the goods are returned or exchanged due to quality problems or our responsibility, our store shall bear the return freight.

② our store refuses to receive the goods paid on arrival, self-help express item, SF Express and EMS return, please pay the freight first for the return and exchange caused by our responsibility, we will return your advance postage via Alipay upon receipt of your return.

③ for products that have been used and affect secondary sales, we will not return or exchange them. Please understand.

. About color difference and quality

dear buyer, due to factors such as display or light environment, all the pictures you see have some color difference. We try our best to reduce the color difference by 0, and the color difference problem will not be regarded as complaint, low score, basis for return and exchange.

All products in this store are produced by cooperative factories with sufficient supply, please feel free to buy.

. About Signing

as the goods will inevitably collide during transportation, resulting in damage, please check whether they are in good condition in front of the courier when you sign for them. If you find any damage, you must sign off the Express ticket and reject it. If the express delivery is not allowed to check, you can inform us to handle it. We will negotiate with the express company, in this way, you will not have any economic losses, otherwise we will not be responsible for the receipt.